At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA. 

THE POSITION:

We are seeking a diligent and initiative-oriented International Transportation Solutions Administrator to support the Global Logistics Manager at EVERSANA. In this critical role, you will execute and manage solutions to meet international shipment requirements, specializing in cold chain shipping and supporting both import and export functions. You will also oversee specialized procurement for both active and passive shippers, coordinate Chamber studies with vendors, book/track/invoice international shipments.

As a key member of our logistics team, you will maintain strong partnerships with our transportation vendors and procurement solution suppliers, driving business development and enhancing managed transportation efforts. Additionally, you will take accountabilities for all standard Transportation Coordinator duties, as well as handling pack-out processes and managing commercial invoice activities.

Key responsibilities include ensuring that all outbound orders are processed correctly and in accordance with the required documentation. Your knowledge of DOT and IATA regulations, along with hazmat certification, will ensure that all shipping documentation meets and exceeds industry standards. You will play a critical role in mitigating risk for EVERSANA by maintaining the highest level of execution and compliance for outbound shipments.

This position serves as a liaison with the Operations team to facilitate shipment readiness and ensure that both international and domestic shipping requirements are clear and executed. The work environment is fast-paced and dynamic, requiring strong organizational, planning, and critical thinking skills to manage varied workloads. The individual in the role is required to communicate effectively both verbally and in writing with internal departments, carriers, and clients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

Key Responsibilities:

• Execute international shipment solutions and cold chain shipping procedures.
• Support import/export functions and procurement activities for active and passive shippers.
• Maintain partnerships with transportation and procurement vendors to support business development.
• Execute Transportation Coordinator functions, including pack-out and commercial invoice activities.
• Ensure compliance with DOT and IATA regulations, utilizing hazmat certification for documentation accuracy.
• Consult with the Operations group to ensure shipment readiness and meet international and domestic requirements.
• Manage outbound orders and ensure proper documentation processing.
• Communicate effectively with various internal teams, carriers, and clients.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
• All other duties as assigned

Required Skills and Qualifications:

• Knowledge of DOT and IATA regulations
• Hazmat certification
• Strong organizational and critical thinking skills
• Excellent verbal and written communication
• Ability to work in a dynamic, challenging environment.
• Experience in logistics, shipping, and/or supply chain management (preferred)

Position Success Factors:

• Demonstrate and have experience in international trade and transportation space.
• Demonstrate and have experience in customs documentation, working with a customs broker.
• Have direct knowledge of FDA regulations in matters of both import and export of pharmaceutical shipments.
• Have knowledge of cold chain shipping practices to include the ability to identify and work in the validated passive and active shipper space to fully understand the quality component of the role.
• Creative thinking – developing unique positive solutions to support shipment requirements.
• Communication skills – ability to inform audience of factual details in a professional manner.
• Diligence – ability to recognize the specific requirements for each shipment as they are given, which come from numerous ways of communication.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by an employee with a disability, unless such accommodation would cause an undue hardship for EVERSANA. If reasonable accommodation is needed to perform the essential functions of your job position, please contact Human Resources.

EXPECTATIONS OF THE JOB:

• Hours (typically 40 hours per week, 5 days of the week)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Education: High School Diploma
• Must have excellent ­­­communication skills, must be able to communicate effectively both verbally and through email to all business partners.
• Experience and/or Training: 1 year of experience and/or training background in Transportation, Supply Chain, or international shipments and cold chain requirements for shipping.
• Licenses/Certificates: HAZMAT or the ability obtain provided training from EVERSANA SCS
• Technology/Equipment: TMS, Ability to develop reporting, Microsoft Office Suites-Medium Level, Power BI

PERSONAL SKILLS, ATTRIBUTES, QUALIFICATIONS:

• Highly efficient and knowledgeable in Microsoft Solutions (Excel, PowerPoint, Word and Power BI)
• Positive Attitude and Energy: Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude.
• Communication Skills: Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate.
• Innovator: Transforms creative ideas into original solutions that positively impact the company’s performance.
• Highly Principled: Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior.
• Professional: The person performing the services will possess the skill and competence consistent with the prevailing business standards in the industry and maintain a high level of communication at a business-to-business level.

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.  

Client Delight I own every client experience and its impact on results.  

Take Action I am empowered and empower others to act now.  

Grow Talent I own my development and invest in the development of others.   

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.  

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.  

Embrace Diversity I create an environment of awareness and respect.  

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at [email protected].

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