At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA. 

THE POSITION:

As an HR People Operations Specialist I you will have the opportunity to process and support data transactions within various HR administrative tasks to help achieve a great employee experience from beginning to end within the employee lifecycle. Leading new hire processes is a pivotal responsibility, ensuring smooth activities within the HRIS and a flawless start to an employee’s career at EVERSANA.  Within this role, you will also help establish repeatable processes, collaborate with many internal stakeholders, and use your critical eye for detail to ensure data integrity in our HRIS while helping support multiple client groups within the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved through the following activities:

• Executes HR-related transactions in areas of hiring, onboarding, employee data changes, compensation, benefits (tuition reimbursements, bonus payments, etc.), and terminations.
• Monitors timely completion of employment paperwork and eligibility verification (I9).
• Responds to unemployment insurance claims.
• Presents company and benefit orientations and helps answer new hire-related questions.
• Collaborates with internal partners (i.e. payroll, HRBPs, etc.,) to ensure successful outcomes when clarity is needed, when information needs to be actioned, or when its essential for issue resolution and addressing concerns.
• Escalates HRIS and procedural issues when they occur.
• Ensure clean data is entered into the HRIS.
• Delivers a great customer experience with high levels of service, accuracy, and timeliness.
• Develops and maintains process documents, communication templates, orientation materials, etc.
• Continuously seeks and shares opportunities for ongoing improvements.
• Demonstrates a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Exhibits a positive can-do attitude with a team player mindset.
• Participate in additional duties and/or project work as required to support HR Operations and overall business needs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• Travel: Less than 5%
• Hours: Full-time role, Monday - Friday (8am-5pm, EST or CST time zone)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Bachelor’s degree in HR or Business-related field preferred (may consider equivalent years of HR related work experience in lieu of a degree). 
• At least 2 years of experience in an HR environment.
• Attention to details is an absolute must.
• Strong organizational, task prioritization, and time management skills.
• Highly self-motivated with a positive attitude and flexible approach.
• Professional manner with excellent interpersonal skills, including oral and written communication.
• Demonstrated ability to work well within a team and independently.
• Ability to work with highly sensitive and confidential information.
• Strong ability to problem-solve and think outside the box.
• Familiarity or experience working with an HRIS such as Ultimate HR.
• Solid computer skills and strong proficiency in Microsoft applications (Excel, PowerPoint, Outlook, etc.).

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear.

All your information will be kept confidential according to EEO guidelines.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $52,000 to $73,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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