At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.

THE POSITION:
Develop comprehensive training programs and participate on teams developing training plans for OJT, Regulatory/Quality Assurance and Leadership Development programs. Plan, develop, and provide training to satisfy the needs of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Utilize a multimedia approach to learning in appropriate combinations of on-line learning, classroom instruction, demonstrations, job aids, and on-the-job training to produce the most efficient and effective learning experience
• Assist in developing general training instructions, checklists and visual aids.
• Conduct new employee orientation, on-the-job/classroom training and certification. Follow up on a regular, planned schedule to answer questions and verify proficiency.
• Conduct cross training and certification and periodic re-certification as required. Support workers who have questions or need additional assistance in understanding their job responsibilities.
• Manage all training materials and files including document control and training records in accordance with cGMP.
• Coordinate and conduct business and technical training for new hires and current employees, including remedial training.
• Responsible for creating required training modules, courses and curricula concerning the Standard Operating Procedures (SOPs) and teaching them to appropriate personnel as required following the established guidelines and procedures to ensure regulatory compliance.
• Partner with the Shared Services Training team to implement and monitor any trainings added to the Learning Management System (LMS).
• During non-training or non-production periods, the OJT trainer may be called upon to perform in other capacities such as: working on problem solving, continuous improvement or safety programs; cross training of operators; performing technical checks on equipment; assist with training programs in other departments; check for correct procedure and accuracy; and assist in general housekeeping activities.
• Periodic attendance at training seminars, of which some will require out of town or overnight arrangements.
• Perform all training in full compliance with all company, state and/or federal safety and environmental regulations.
• Notify designated personnel of any irregularities in materials, process, or equipment. • Maintain orderliness and cleanliness of assigned area(s) and observe company policies at all times.
• Responsible for creating required training modules, courses and curricula concerning the Standard Operating Procedures (SOPs) and teaching them to appropriate personnel as required following the established guidelines and procedures to ensure regulatory compliance.
• Partner with the Shared Services Training team to implement and monitor any trainings added to the Learning Management System (LMS).
• Work with on-the-job instructors to ensure a robust and effective learning experience for new hires
• Work with on-the-job instructors to ensure a robust and effective learning experience for tenured employees with remedial training needs as identified by the managers.
• All other duties as assigned

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Fluent in Spanish is preffered
• A Bachelor’s degree (Master’s preferred) in Instructional Design, Human Resource Development, or related business degree
•  3-5 years’ experience in training development and delivery; high focus on on-line learning 
• Experience as an instructional design/facilitator/trainer and the ability to develop a training team over time
• Application of effective verbal, nonverbal, and written communication methods to achieve desired results
• Ability to translate English to Spanish in both written and oral communications.
• Ability to work in a team environment at all levels within the organization
• Ability to provide effective feedback and constructive criticism to team members to enhance and improve training solutions
• Advanced proficiency with Microsoft Office applications (Word, PowerPoint, and Excel)
• Proficiency building online training using Articulate Story Line 2
• Ability to perform detail-oriented work accurately, work on multiple assignments simultaneously, maintain confidential information, and meet deadlines
• Some travel will be required. 5% – 10%

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

#INC

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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