EVERSANA INTOUCH™ is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.   

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.    

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.   

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.   

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.    

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.   

WHAT DOES A RECONCILATION MANAGER DO?

The Reconciliation Manager processes key financial data across multiple meetings, including honoraria payments and expense reimbursements, and is responsible for reconciliation and compliance closeout activities for speaker bureau, virtual and live events. The Reconciliation Manager must be very organized, detail-oriented, resourceful, and highly motivated and able to succeed in a dynamic, changing environment. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Our employees are tasked with delivering excellent business results through the efforts of their teams.  Responsibilities include:  

 
HCP Contracting and Payments 

• Manage all aspects of consulting agreements between pharmaceutical companies and HCPs 

• Collect W-9 tax forms if they are not in our database 

• Process honoraria and expense reimbursement payments 

• Communicate with speakers/attendees regarding honoraria and/or expense reimbursements 

Program Financial Support 

• Support department leads with updating budgets as needed  

• Reconcile program budgets and enter final program spend into meeting management system 

• Interact with internal and external customers and vendors and help expedite work activities to support programming 

• Manage assigned aspects of financial reporting including: creating and updating budget and reporting templates, organizing and retrieving backup documentation for program reconciliations/audits, handling ad hoc financial requests from internal team members, creating reports and producing moderately complex spreadsheets with calculations 

• Process and code vendor invoices through AP 

• Manage AmEx processing 

Compliance 

• Handle compliance closeout duties, ensuring client guidelines and business rules are followed 

• Create open payments/transparency reports and other required compliance reports  

• Ensure all out-of-pocket costs are within compliance 

• Ensure all proper documentation is complete, accurate, and submitted to clients on time and in the appropriate formats 

• Familiarize and adapt to each client's compliance process and business rules 

General 

• Communicate clearly and effectively with Meeting Services, Account Services, and Finance team members 

• Be proactive, be prepared, take ownership, and QC all work 

• Meet all established deadlines 

• Prioritize work and ask for direction when uncertain or in need of extra support 

• Understand how to separate and combine tasks into efficient workflow 

• Monitor calendar for scheduled activities and come prepared to internal meetings 

• Support additional ad hoc meeting-related tasks as needed and approved by manager 

• Submit timesheets on time 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position. 

EXPECTIONS OF THE JOB: 

• Travel: no travel required 

• Hours: 40 per week Monday-Friday 

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. 

An individual in this position must be able to successfully perform the expectations listed above.  

WHAT ARE WE LOOKING FOR?

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES: 

The requirements listed below are representative of the experience, education, knowledge, skill, and/or abilities required.  

• Education: Associate’s degree or equivalent work experience 

• Experience and/or Training: Two years of business experience with Pharmaceutical industry experience in open payments and compliance knowledge

• Licenses/Certificates: N/A 

• Technology/Equipment: Microsoft Office with especially strong MS Excel knowledge 

PREFERRED QUALIFICATIONS: 

• Education: Bachelor’s degree 

• Experience and/or Training 4 years financial business with pharmaceutical industry experience in open payments and compliance knowledge 

• Licenses/Certificates: N/A 

• Technology/Equipment: Microsoft Office with strong demonstrable knowledge in MS Excel 

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do.

EVERSANA is committed to providing competitive salaries and benefits for all employees. The anticipated base salary range for this position is $65,000 to $111,000 and is not applicable to locations outside of the U.S.  The base salary range represents the low and high end of the salary range for this position.  Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living).  EVERSANA reserves the right to modify this base salary range at any time.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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