At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.  

THE POSITION:

The Senior Manager, Corporate Communications is a high-visibility position within the Marketing and Corporate Communications team and plays a critical role in leading significant internal communications programs across the growing, global company, with a primary focus on executive communications, change communications, and reputation management.

The ideal candidate will be a self-starting, strategic and analytical thinker that can take complex programs and deliver clear, concise messages to diverse audience segments. This role is seen as a partner to our executive leadership team, bringing a balance of innovative strategy with best-in-class communications execution. This leader will have great attention to detail and embrace the projects that require both leadership and hands-on execution with the ability to lead in a fast-moving, matrix environment.

OUR CULTURAL BELIEFS

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and hold myself accountable.

Embrace Diversity I create an environment of awareness and respect.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.

Always Innovate I am bold and creative in everything I do.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams.  These results are achieved by:

• Lead the day-to-day management of EVERSANA’s internal communication channels including the company’s Intranet, developing high-quality, engagement content to inform and inspire employees about key initiatives.
• Work directly with multiple Division- and Service-Line leadership teams to understand business operations and develop employee engagement programs and events to support annual performance
• Lead the management of employee and department events (virtual town hall-like meetings), in partnership with senior business leaders, to cascade and reinforce key company initiatives to all employees.
• Manage the company’s internal editorial calendar, ensuring alignment with external initiatives and consistent messaging.
• Lead the creation, development, and measurement of employee campaigns to highlight the work of company employees
• Partner with key shared services and internal department teams to understand, inform and influence employees throughout the global organization.
• Be a driver in change communication initiatives across the organization, working closely with key stakeholders to implement programs that help better connect employee populations.
• Measure and track all internal communication programs to demonstrate impact and reach of the team’s efforts.
• Lead the management of internal software supporting visual communication platforms at key company locations.
• Ensure work is accomplished effectively by managing employee performance, work processes and other resources
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias. 
• All other duties as assigned

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

PEOPLE LEADER

People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values.  In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:

• Ensuring the highest level of quality across all internal communication programs.
• Ensuring team members have clarity on their roles and responsibilities and this leader will hold them accountable for achieving these efforts.
• Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures.
• Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline, and discharge and administer all other personnel actions.

EXPECTIONS OF THE JOB:

• Ability to travel occasionally as needed
• 40 Hours per week

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Strong, proven corporate communication professional with experience leading a team and overall programs
• Bachelor’s Degree required, Communications, Marketing, Organizational Communication or Public Relations preferred
• 7-10+ years of experience in a corporate communication role at a multi-site environment preferred.
• Excellence in written and verbal communication, including fluency in Microsoft programs

PREFERRED QUALIFICATIONS:

• Experience in the pharmaceutical, life sciences or other healthcare experience strongly preferred.
• Previously having led change communications programs across large and emerging companies.
• Experience working in SharePoint intranet programs and management of internal communications software
• Experience across external and brand reputation communication also is a plus.

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

All your information will be kept confidential according to EEO guidelines.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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