EVERSANA INTOUCH™ is a leading full-service, global healthcare agency serving the life sciences and pharmaceutical industries. We provide next-generation creative and media services, enterprise solutions and data analytics services for clients.   

We combine the power of world-class creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies that want to connect with consumers, healthcare professionals, and payers.    

We get fired up when people talk about getting—and staying—healthy. That’s where we find our inspiration: in the very human experiences of patients, doctors, and even each other. Then, we collaborate on ways to make caring for one’s health more achievable, connecting patients and physicians with the information and tools they need.   

And as a part of EVERSANA, a pioneer in next-generation commercial services, we connect dots that other agencies can’t, helping drive commercialization success.   

Our eight affiliates within the EVERSANA INTOUCH Network include EVERSANA INTOUCH Solutions, EVERSANA INTOUCH Proto, EVERSANA INTOUCH Seven, EVERSANA INTOUCH Oxygen, EVERSANA INTOUCH Engage, EVERSANA INTOUCH B2D, EVERSANA INTOUCH Media, and EVERSANA INTOUCH International.    

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA INTOUCH, our people, clients and most importantly, the patients we serve.   

WHAT DOES A SENIOR ACCOUNT MANAGER DO?

The Senior Account Manager leads tactical execution of integrated and digital marketing plans with an understanding of the agency/client relationship. This role must be able to develop and incorporate strategic planning skills within the overall context of account management.

The Senior Account Manager works alongside PMO, Creative and SMEs to apply data and insights to produce solid project plans. As a main contact for client and/or agency partners, this role also leads the development campaigns and project plans and acts as day-to-day support on broader strategic efforts alongside the Account Supervisor and/or Account Director.

The Senior Account Manager is accountable for identifying and meeting client needs and aligning to internal processes to ensure successful initiation, management and execution of all initiatives in which they are involved. This includes leading client presentations, facilitating internal project meetings and participation in a highly engaged and large account team. 

WHAT ARE WE LOOKING FOR?

• Bachelor’s degree in Marketing or comparable field or equivalent education plus professional experience required
• Approximately 4 to 6 years of related industry experience: client-side brand team, consultative, advertising agency and/or pharmaceutical experience
• Strong and applied experience in marketing and advertising, with expertise in digital and print execution; understands marketing and digital strategy as well as media and technology
• Strong client relations skills with proven customer satisfaction
• Proven ability to manage projects to successful and collaborative completion
• Sound analytical skills
• Ability to derive insights from data
• Understanding of web development technologies
• Supervisory and staff development skills
• Financial acumen
• Ability to oversee multiple projects and priorities simultaneously
• Strong problem-solving skills
• Excellent interpersonal skills
• Periodic travel required

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind. 

Client Delight I own every client experience and its impact on results. 

Take Action I am empowered and empower others to act now. 

Grow Talent I own my development and invest in the development of others.  

Win Together I passionately connect with anyone, anywhere, anytime to achieve results. 

Communication Matters I speak up to create transparent, thoughtful and timely dialogue. 

Embrace Diversity I create an environment of awareness and respect. 

Always Innovate I am bold and creative in everything I do.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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