Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.

With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.

Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.

In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.

Responsabilities

• Assist the client with first and second level support on workstations, mobility devices and
• infrastructures (installations, replacement, change, relocation, removal)
• Provide support for computer systems in case of hardware and software incidents
• Provide support for mobile devices (iPad, iPhone,) in case of software incidents
• Provide support of inventory units (monitors, local printers, local scanners, and notebook
• docking stations) as well as support for local network printer systems
• Receive materials and spare parts, inventory, prepare for installation, install, and ensure
• feedback to customers
• Always demonstrate excellent customer service

Soft Skills

• Independent and confident in decision-making
• Proactive, solution-oriented, and forward-thinking
• Languages: Dutch (native), English (fluent)

Technical Skills

• Windows & Microsoft 365
• ServiceNow
• Network Administration (CISCO): cable management, patching, troubleshooting
• Experience in proximity support
• Project experience (e.g. migration projects)

• Location: Close to Rotterdam
• Workload: 5 days per week / 8 hours per day on client site

All our positions are open to people with disabilities