Our mission at Everience is to unleash the potential of digital technology to enable companies to focus on their value chain and increase their productivity and competitiveness.

We provide a tailor-made response to the needs of our customers to help them build an efficient working environment, adapted to the needs of users by deploying a wide range of expertise: consulting, desktop engineering, user support, knowledge management, business support, cybersecurity, cloud and infrastructure management, smart office, IT logistics

Everience operates in the Benelux and internationally and has 16 sites in Europe.

The quality of our services and the excellence of the technical expertise of our employees is our priority Everience is recruiting...

What if you were looking for a stimulating job in a caring and innovative company?

👉 Contact us at [email protected]

• Proficiency in ITSM tools and ITIL certification (advanced helpdesk).
• Expertise in Windows environments (Windows 10/11, Windows Server 2016/2019/2022).
• Strong knowledge of Office 365 and Azure administration tools.
• Solid understanding of network technologies (LAN/WIFI), telephony (IP and Teams), and Active Directory.
• Backup and GPO knowledge is a plus.
• Ability to work autonomously with a proactive mindset.

Key Responsibilities:

• Provide first-level technical support and assistance to system users.
• Maintain the IT equipment and telephony systems, including hardware and software.
• Prepare and install workstations in a Windows environment.
• Support local servers and network equipment in the office and on worksites.
• Identify user needs for hardware, licenses, and IT services, while managing stock levels.
• Ensure the proper deployment of solutions and oversee the correct use of tools.
• Act as an interface between users and service providers.

Essential experience/skills

• At least 3 years of onsite support and customer care is required
• Attitude for providing positive customer service, interpersonal skills, sense of service, listening and analytical skills, team spirit
• Motivation and real desire to improve and learn
• Organized, able to work independently, pragmatic, and hands-on approach
• Spoken languages: Dutch (fluent), English (fluent), French is a plus

• Location: based in client sites
• Regular travels
• Workload: 5 days per week / 8 hours per day on client site support

All our positions are open to people with disabilities