International Admissions Officer French market

  • Barcelona, Spain
  • Full-time

Company Description

As a leading study abroad agency, ESL has been organising language courses abroad in Switzerland and throughout the world since 1996. Our presence is international, with more than 45 sales offices in Europe and Latin America. Beyond linguistic, cultural and geographical borders, we have helped thousands of students make their goal of learning a language and discovering the world a reality.

For the fifth time since 2010, ESL was voted Star Study Abroad Agency in Europe at the 2016 ST Awards. This prestigious award results from the votes of hundreds of language schools around the world and rewards the quality work and efforts provided by all of the ESL staff.

In 2019, ESL has joined forces with Kaplan International English, one of the largest English-language trainers in the English-speaking world, helping students enrich their lives and careers through language education. Kaplan’s 37 English language schools in the U.K., U.S., Canada, Australia, New Zealand, and Ireland teach almost 40,000 students from over 150 countries. Kaplan’s specially designed “K+” learning system provides an integrated approach to learning, combining online tools, exercises in class and offline books.

Job Description

We are currently looking for an International Admission Officer for our French and Belgian market to complete our International Admission Centre, based in Barcelona.

The main function is to manage the follow up of the language stay organisation (before, during and after their stays) once it has been sold.

Main functions:

  • Processing bookings
  • Managing customers’ files
  • Assisting customers before, during and after their stay
  • Invoicing courses, collecting invoices and ensuring receipt of payment
  • Dealing with problems and special requests
  • Providing personalised advice to each customer, including detailed information regarding every step of the language course
  • Assisting with any special projects or various administrative tasks as assigned

Qualifications

Your professional skills

  • You have at least 2 years’ professional experience in an administrative position, experience of language studies abroad is an asset
  • You possess a Degree in tourism or equivalent qualification
  • You are able to work in an autonomous and organised manner, with a high sense of responsibility
  • Your mother tongue is French and you have a very good command of English (minimum level required: B2)
  • You possess a good knowledge of geography

Your personal skills

  • You have great communication skills
  • As a committed team player, you are flexible and have great listening abilities
  • You have experience and a taste for travelling

Additional Information

What We Offer You:

  • The opportunity to develop your skills in an international environment, in the exciting field of language travel
  • A young and dynamic work atmosphere
  • An environment where corporate ethics and sustainable development matter
  • Competitive salary + Ticket restaurant

Place of work: Barcelona (Spain)

Start date: ASAP

Reference: ESL_IAC FR/BE

Type of contract: 9 months + Permanent

Activity rate: Full time

If you fit the profile and are interested in this position, please send us your application file in English (résumé) along with a cover letter. Please note that only applications received through our online platform will be informed of the status of their application.