In partnership with our clients, we develop a review of our target customer and establish a specific marketing plan and sales approach to most efficiently reach our target market. As an award-winning sales and marketing firm our clients appreciate the industry leading marketing and sales expertise the EQM offers and knows that EQM Incorporated will faithfully represent their brand.

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.

Responsibilities

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

• 1-2 years of experience, ideally in agency in-house environment, relationship management, communications, advertising or marketing

• Demonstrated ability to build and maintain strong client relationships

• Strong writing and analytical skills

• Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail

• Proficient in Microsoft Office; Adobe Illustrator and Photoshop a plus

• Experience delivering client-focused solutions to customer needs is a plus

All your information will be kept confidential according to EEO guidelines.