HVAC Technical Sales Representative
- Full-time
Company Description
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.
At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.
We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.
Why Join Our Team?
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
In addition, we will offer you:
- Great mentors and on-the-job training
- Growth potential with competitive salary, benefits, and profit sharing
- A career with a solid, stable company with strong core values
- Participation in our pension plan with employer contributions
- Work-life balance and flex time
Job Description
We are seeking an enthusiastic and customer-focused HVAC Technical Sales Representative to join our team in Sydney, Canada. In this role, you will be the vital link between our company and our valued customers, providing expert technical support and driving sales growth in the HVAC industry.
- Deliver top-notch field and phone support for troubleshooting HVAC systems, including inverter-based ducted and non-ducted units
- Build and maintain strong relationships with contractors, engineers, and distribution partners in the Sydney area and surrounding regions
- Conduct engaging product presentations, demonstrations, and training sessions to educate customers on our HVAC solutions
- Analyze customer needs and recommend tailored HVAC solutions that meet performance and budget requirements
- Collaborate closely with the inside sales and technical support team to ensure exceptional customer satisfaction
- Efficiently track and manage sales opportunities using CRM systems, from lead generation to closing
- Stay up-to-date with the latest industry trends, technologies, and best practices in the HVAC field
- Represent our company at trade shows and industry events to expand our market presence
- Develop and implement strategic sales plans to achieve and exceed targets in your assigned territory
Qualifications
- Strong knowledge of HVAC systems, troubleshooting techniques, and sales principles
- Minimum of 2 years of field experience in HVAC sales or technical support
- Excellent communication and problem-solving skills, with a customer-focused approach
- Proven ability to interpret technical manuals, wiring diagrams, and schematics
- Proficiency in using CRM or ticketing systems for tracking customer interactions
- Detail-oriented with strong analytical skills to assess customer needs and provide optimal solutions
- Goal-oriented mindset with a track record of achieving sales targets
- Relevant certifications such as EPA 608, NATE, or equivalent are highly desirable
- Valid driver's license and clean driving record for traveling within the assigned territory
- Proficiency in Microsoft Office Suite and comfort with learning new software applications
- Bachelor's degree in Engineering, HVAC Technology, or a related field is preferred but not required
- Willingness to travel and work flexible hours as needed to meet customer demands
Additional Information
Salary Range - $45,000-$60,000 Annually
EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.
EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates. For further information, please contact 226-268-7589.