Founded as the Empire Manufacturing Company Limited in London, Ontario in 1906, Emco Corporation is one of the oldest members of the construction market in Canada. On May 28, 2016, we celebrated 110 years of business success! This is no small accomplishment for a company that has witnessed two world wars and the Great Depression.

The key to EMCO’s business has been our people. Our business is driven by Profit Centres which operate at the local level, led by world-class leaders.

We have a network of over 250 Profit Centres thanks to the entrepreneurial spirit of our people. Our Profit Centres are strategically located throughout Canada and represent the top product lines in our industry.

EMCO Corporation is one of Canada’s largest integrated distributors of products for the construction industry. EMCO offers products in the distinct categories of plumbing, waterworks, industrial and HVAC. We strive to satisfy the needs of our customers with a focused product assortment, transported and sold through an extensive network of Profit Centres, distribution warehouses and showrooms across Canada.

As a Brand Services and Programs Coordinator, you will manage administrative functions for strategic relationships between EMCO, our vendors and top customers. You will be responsible for meeting client expectations set forth by Eastern HVAC Regional Manager and will have significant client interaction. You will collaborate with all levels of the EMCO Team on new opportunities and process recommendations while delivering an excellent client experience throughout the entire order and account management cycle.
 

Working alongside a proven team of industry experts, you will support delivery of product-based solutions to premier clients in the HVAC industry. Utilizing our integrated CRM/Order Management platform, you will be responsible for handling client requests, and execution of programs while also managing vendor relationships. You will also participate in Vendor and Company strategy and regular meetings to evaluate customer experience, contribute to marketing plans, content generation and workflow efficiency.

Primary Duties:

• Liaison between EMCO, our customers and strategic vendors to capitalize program offerings to grow our market share in Ontario
• Co-ordinate and manage marketing accruals, rebates and spiff programs for both dealers and EMCO in Ontario
• Preparation & audit of sell through reports to ensure EMCO captures all vendor incentives
• Process and Submit Distributor Support Funds and Dealer Loyalty Claims online
• Manage annual marketing programs and budgets for Ontario Profit Centres and distribute EMCO earned Vendor support funds via rebate automation
• Report to Regional Manager and Management Team on overall programs and specific projects on a pre- determined schedule
• Maintain on-going status report of all current jobs/projects and be able to clearly communicate active and accurate statuses of each order
• Organize and execute events such as an Annual Dealer Meeting
• Assist dealers in tracking lead generation of online based customer impressions

• Highly organized and detailed oriented, with the flexibility to adapt to a changing priorities
• Self starter who proactively seeks out opportunities to improve processes
• Comfortable using independent judgement and not afraid to "own" their work, does not wait to be told what's next and can take the lead on resolving issues - an INDEPENDENT THINKER
• Has a sense of passion, empathy, and urgency for our clients AND for EMCO
• Excellent computer skills (MS Office, Excel etc.) and comfortable communicating in a professional manner to all types of clients and partners
• Creative mindset able to contribute ideas to Customers, EMCO teammates and articulate concepts for new processes
• Offer top notch customer service and client experience
• Trustworthy, Honest and Dependable
• Post secondary degree or equivalent combination of education and experience sufficient to successfully perform the job duties as outlined

• Work from home
• Periodic in person meetings with Profit Centre teams and customers as required
• Company profit share program
• Benefits
• Vacation

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.