Regional Operations Specialist

  • Full-time
  • Salary Range: $70,000 - $80,000

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Job Description

As the Regional Operational Resource, you will be primarily responsible for providing support for AP and Pricing in your region by promoting operational best practices, providing training, and working collaboratively with the National Support Centre (NSC) AP Support, Pricing, & PMG (Product Management Group) teams.

Key Responsibilities:

AP Mismatch Reporting & Support:

  • Review and prioritize regional AP reports to focus Profit Centre (PC) teammates on high-risk suppliers and transactions.
  • Master M3 AP training materials and processes and act as a resource for PC teammates, providing direction for follow-up and correction of AP discrepancies.
  • Support PC teammates proactively by promoting operational best practices such as regular review of AP reports.
  • Review and follow-up on outstanding invoices for strategic suppliers
  • Support the acquisition payables process including entering invoices, costing POs, reconciling un-invoiced inventory receipts, and assisting in the purchase to pay process.
  • Host biweekly Q and A Team’s calls with AP Teammates
  • Design KPIs for Teammates to Action
  • Reach out to Audit to see if there is an AP component and if not, develop one.

National Support Centre Collaboration:

  • Collaborate with NSC AP Support team by providing suggestions for process improvements & enhancement requests and relay feedback from PC teammates.
  • Implement a proactive approach to finding efficiencies within the purchases and payments process.

Pricing Analysis & Support

  • Master M3 pricing training materials and processes and act as a resource for PC teammates
  • Review and identify margin growth opportunities within individual PC pricing structures.
  • Recommend pricing improvement strategies.
  • Pricing training for new teammates
  • Manage requests for customer pricing headers.
  • Host biweekly Q and A Team’s calls with Pricing Teammates
  • Build on the initial training KPIs for Teammates to Action

Margin Growth through Pricing

  • Margin Audits and Pricing KPI and Expectations
  • Deep dive and look for easy wins.
  • Target top PCs with margin erosion
    • Educate Teammates on Coleman AI
    • Pricing Analytics and Coaching
      • Efficiency- what is being overridden.
      • Redundancy
      • Margin loss through cost changes
      • Pricing Leaks
      • High Velocity Items
    • Network with RPCs
    • Leveraging technology, new M3 tools and analytics
    • Coach Pricing Champions
  • Emotional Change Management

National Support Centre Collaboration:

  • Collaborate with NSC Pricing team by providing suggestions for process improvements & enhancement requests and relay feedback from PC teammates.
  • Implement a proactive approach to finding efficiencies within the pricing and costing process.

PMG Liaison

  • Collaborate with PMG and act as a regional point of contact.
  • Identify vendor price file discrepancy.
  • List price discrepancy corrections

Operations Support

  • Stale inventory reporting
  • Birst reporting
  • Commodities analysis
  • Work with NVR to send regional rebate agreements (RM to sign programs) 

Procurement Support & Training

  • Master M3 pricing training materials and processes and act as a resource for PC teammates
  • Review and identify margin growth opportunities within individual PC costing structures.
  • Recommend costing improvement strategies.
  • Procurement training for new teammates
  • Manage requests for PC costing headers.
  • Host biweekly Q and A Team’s calls with Procurement Teammates
  • Design KPIs for Teammates to Action

Qualifications

Qualifications:

  • University degree and/or college diploma majoring in accounting or relevant work experience considered an asset.
  • Strong communication skills
  • Positive attitude, professionalism, embraces and lives into EMCO’s Core Value
  • Self-starter and strong attention to detail
  • Desire for continuous self-improvement
  • Ability to develop a high level of trust and respect from internal customers.
  • Works well in a team environment
  • Analytical with the ability to identify key issues and opportunities for improvement.
  • Strong knowledge of Infor M3
  • Driver’s license and mode of transportation

Preferred Skills:

  • Bilingual communication is considered an asset

Travel Requirements:

  • On an as needed basis there will be a travel requirement to locations in the Western Region, the scope will include Emco HVAC/ISC Canada West - on average visit a PC once per week, the PCs that are further away would require an extended travel to visit in a loop. 
  • From time to time, you may be required to attend training and workshops outside Emco HVAC/ISC Canada West

Training Requests and Development Opportunities:

  • Train with AP Support on the backend of AP- including but not limited to how the system organizes the GLs and the process M3 uses to distribute the approved invoices.
  • Train with Accounting to understand the SOP and how AP and Average Cost effect the SOP.
  • Learn the PMG requirements and expectations.
  • Train on M3 Procurement and external Procurement course
  • Observe a PC Audit to gain insight on Operational Excellence and Best Practices
  • Train on Order Entry to understand what the Sales Team sees and how it relates to Best Practices for Pricing, Procurement and AP

Additional Information

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

  • Great mentors and on-the-job training
  • Growth potential with competitive salary, benefits, and profit sharing
  • A career with a solid, stable company with strong core values
  • Participation in our pension plan with employer contributions
  • Work-life balance and flex time

Next Steps:

Interested in a career with Emco HVAC? We’d love to hear from you!

Please submit your cover letter and resume by email to Chris Newsome at:  [email protected] 

Emco is an equal opportunity employer and is committed to maintaining a discrimination, harassment and barrier free workplace where all employees can contribute to their fullest potential. Emco is committed to diversity, equity and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

Join our Family!

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

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