Solutions Engineer

  • Full-time
  • Department: Sales and Business Development

Company Description

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences.

Job Description

What you will be focusing on as a Solutions Engineer

  • Help clients evaluate the Dynatrace Observability & Security Platform
  • Partner with sales representatives to identify new sales opportunities as well incremental sales opportunities within existing accounts.
  • Partner with our local partners to also help identify new sales opportunities as well incremental sales opportunities within existing accounts.
  • Provide technical leadership in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
  • Take ownership of solution evaluations and Proofs-of-Concept in support of sales opportunities either directly or through channel partners.
  • Maintain and continuously develop technical knowledge.
  • Share knowledge across the team and continuously develop and enhance personal and team capabilities.
  • Provide feedback to Product Management for enhancements needed in the market and also escalation required to resolve the technical issues.
  • As thought leader in the market and local region, support key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events: ensure the top demo is delivered by you and the team at demo booths. And on the main stage deliver keynote presentations.
  • Work with local Sales and Solutions Engineering leadership to identify learning/development opportunities for you and the local team that helps maintain the companies leadership position in the market. 

 

    Qualifications

    To ensure your success as a Solutions Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role.  You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects.  In addition, we are also looking for:

    • Ideally 3-4 years’ experience supporting Sales teams in a Presale roles. Be able to demonstrate a track record leading to sales success
    • An excellent team player, with the ability to work across all disciplines.
    • Excellent communication and presentation skills, with the ability to communicate technical value into business value.
    • Ideally have previous 3 – 5 years of experience working with Java, .NET, PHP or JavaScript languages and are knowledgeable around web technologies as well as SQL.
    • Experience and knows the way around typical OS’s including Windows & Linux.
    • Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
    • Ability to manage a number of project simultaneously, work with a number of different sales people and support other SEs where needed.
    • Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
    • Must be fluent in English, French and Dutch.

    Desired Experience & Skills:

    • Experience with technologies and techniques around Observability
    • Experience with Cloud environments like Azure, AWS, GCP, Kubernetes, Openshift etc.
    • Experience with JavaScript frameworks including JQuery, Dojo, AngularJS etc.
    • Experience with Java technology including Servlets, Struts, Spring, Web Services, EJB, JMS etc.
    • Experience with Cloud and Big Data technologies

      Additional Information

      • Dynatrace is a leader in unified observability and security. 
      • We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
      • Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. 
      • The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
      • Over 50% of the Fortune 100 companies are current customers of Dynatrace.
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