Specialty Sales Support Role-$21.00/hr - $24.00/hr

  • Full-time

Company Description

Dunn Lumber is now hiring entry level positions at $18.00/hr! No previous work experience required; full time employees are eligible for the following benefits.

  • Fully paid health insurance premiums for medical, dental, vision and prescriptions
  • $1000/year company contribution to your Health Savings Account
  • More than 2 weeks of Paid Time Off earned in your first year
  • 401(k) retirement benefit with top of the market company match
  • Fixed full time schedules
  • Morning to evening store hours (no graveyard shift)
  • Closed on Sundays
  • Paid Training
  • Profit Sharing and Annual Incentives

Since 1907, Dunn Lumber has been a family-owned company operating locally in the Seattle area. As a building materials supplier with nine retail locations, it is our mission to sell and deliver products to contractors, homeowners, DIYers, and everyone in between. We are dedicated to building and maintaining long-term relationships with our customers by providing expert advice and high-quality products.

Come work for a company where you are a name, not a number! We are looking for employees who want to learn a skillset and be an active part of our culture.

Job Description

The Specialty Sales Support position is responsible for fulfilling the post-sale processing of
orders for our Specialty Sales team and greeting and assisting our customers visiting our
showroom(s). This person will need to possess excellent communication and interpersonal skills and build relationships with current customers to handle their needs. This position will also be responsible for managing our Will Call and Delivered orders, and Direct Deliveries by interacting with customers, sales, and other departments as needed.

Role Responsibilities Include:
• Support of Specialty Sales and Showroom: Fulfill the post-sale processing of orders
for the specialty sales team as well as greeting and assisting customers visiting our
showroom(s). Ability to clean and keep the showroom/distribution center for our
customers.
• Sales Administration Duties and Expectations: Approve/Confirm POs for our
Specialty Support Team, review that documents are signed, and contact information,
pricing, and expected delivery date are accurate and updated accordingly. Inform
customers and other departments if changes are made.
• Manage Orders: Manage delivered orders, including troubleshooting any orders
received with issues, working with sales and/or customers to discuss challenges, and
creating BOs if needed.
• Will Call Orders: Be the primary contact for notification and scheduling Will Call orders,
including sending reminders to customers with products to be Will Call.
• Other duties as assigned including: Handling questions and requests from our Vendor
Invoice Processing team and other departments as necessary.
 

Qualifications

  • Basic computer skills, including Microsoft Outlook, Word, and Excel.
  • Conduct yourself each day in a manner consistent with Dunn Lumber's core values.
  • Strong belief in the Promise/PACE and the ability to apply it in an office setting.
  • Communication with departments and customers to provide solutions to their expressed needs. 

Additional Information

Full-Time employees are eligible for the following benefits:

  • 100% covered monthly premiums for medical, dental, vision and prescriptions
  • Health Savings Account with monthly company contributions
  • 401(k) retirement benefit with company match
  • Paid Time Off
  • Employee Discount
  • Profit Sharing and Annual Incentives

Additional benefits offered to all employees are available.

Dunn Lumber Company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.