A LITTLE ABOUT US:

At Dungarvin, we are more than a provider of support services—we’re a mission-driven team rooted in respect, inclusion, and person-centered care. Since 1976, we’ve been dedicated to enhancing the quality of life for people with intellectual and developmental disabilities, including those with mental health, behavioral, or complex medical needs.

Our mission is simple but powerful: respecting and responding to the choices of people in need of supports. This mission guides everything we do—from creating individualized service plans to building strong partnerships with families, teams, and communities.

As a Dungarvin employee, you’ll be at the heart of that mission. You’ll help people live meaningful lives on their own terms—supporting their goals, honoring their choices, and empowering their independence.

With services in 15 states, our team is united by a shared commitment to making a real difference—one person, one voice, one choice at a time.

WE OFFER:

• Salary: Starting at $79,500 
• Location: Onsight at first and then transitions to hybrid work enviorment
• Work Environment: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule
• Culture: A dynamic work environment where you can play a key role in shaping the company’s culture.
• 401(k) Plan: Company match available, vested after 1 year.
• Pet Insurance: Coverage options available.
• Paid Time Off: PTO that increases with tenure.
• Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage.
• National Discount Programs: Access to various discounts.
• Supplemental Insurance, FSA, and HSA: Additional options available.
• TapCheck: Access up to 50% of your wages before payday.
• Referral Bonus Program: Incentives for referring candidates.
• FREE Life Insurance & FREE Long-term Disability.

As an Applications Analyst, you will be responsible for managing both on-premises and cloud-hosted applications, ensuring their optimal performance and reliability. You will collaborate with third-party vendors, monitor system performance, and troubleshoot issues to minimize downtime. Additionally, you will assist with database management, provide second-tier support to users, and contribute to disaster recovery planning. Your expertise will help drive process improvements, enhance security measures, and ensure seamless integration of software systems.

WHAT YOU'LL DO:

• Develop and maintain standards for configuration, monitoring, and maintenance.
• Help understand and document the licensing requirements of all applications, software, interfaces, and databases.
• Monitor event logs, respond to alerts, and report on performance.
• Provide second-tier support and assist users with application-related issues.
• Maintain accurate documentation and ensure compliance with licensing requirements.
• Assist other departmental staff with troubleshooting.
• Work to improve the user experience of applications.

MUST HAVE:

• 2-year degree in a computer-related field.
• 2 years of experience working with enterprise application technologies. 
• Strong analytical, troubleshooting, and time-management skills.
• Proficiency with Microsoft SQL Server, SQL queries, and Office 365 applications.
• Excellent communication skills to interact with technical and non-technical users.
• Self-starter with the ability to manage multiple projects.

NICE TO HAVE:

• 4-year degree in a computer-related field.
• CompTIA A+ Certification or Microsoft Certified Professional
• Microsoft Certified Professional.

SKILLS CRITICAL FOR SUCCESS:

• Strong interpersonal skills balanced with ability to work independently.
• Ability to prioritize tasks and manage multiple projects efficiently.
• Adaptability to manage and support both on-premises and cloud environments.
• Experience with enterprise-level software applications and systems integration. Workday experience is a bonus.
• Self-motivation and a proactive approach to continuous learning and improvement.

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer..

The deadline for internal applications is set for two weeks from the date of the job posting.

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