A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life.

Join our nationwide family and let us help you achieve your unique goals and dreams.

WE OFFER:

• Salary: Starting at $79,500 
• Location: Onsight at first and then transitions to hybrid work enviorment
• Work Environment: A supportive team environment that values adaptability, learning, and innovation and a work/life balance schedule
• Culture: A dynamic work environment where you can play a key role in shaping the company’s culture.
• 401(k) Plan: Company match available, vested after 1 year.
• Pet Insurance: Coverage options available.
• Paid Time Off: PTO that increases with tenure.
• Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage.
• National Discount Programs: Access to various discounts.
• Supplemental Insurance, FSA, and HSA: Additional options available.
• TapCheck: Access up to 50% of your wages before payday.
• Referral Bonus Program: Incentives for referring candidates.
• FREE Life Insurance & FREE Long-term Disability.

As an Applications Analyst, you will be responsible for managing both on-premises and cloud-hosted applications, ensuring their optimal performance and reliability. You will collaborate with third-party vendors, monitor system performance, and troubleshoot issues to minimize downtime. Additionally, you will assist with database management, provide second-tier support to users, and contribute to disaster recovery planning. Your expertise will help drive process improvements, enhance security measures, and ensure seamless integration of software systems.

WHAT YOU'LL DO:

• Develop and maintain standards for configuration, monitoring, and maintenance.
• Help understand and document the licensing requirements of all applications, software, interfaces, and databases.
• Monitor event logs, respond to alerts, and report on performance.
• Provide second-tier support and assist users with application-related issues.
• Maintain accurate documentation and ensure compliance with licensing requirements.
• Assist other departmental staff with troubleshooting.
• Work to improve the user experience of applications.

MUST HAVE:

• 2-year degree in a computer-related field.
• 2 years of experience working with enterprise application technologies. 
• Strong analytical, troubleshooting, and time-management skills.
• Proficiency with Microsoft SQL Server, SQL queries, and Office 365 applications.
• Excellent communication skills to interact with technical and non-technical users.
• Self-starter with the ability to manage multiple projects.

NICE TO HAVE:

• 4-year degree in a computer-related field.
• CompTIA A+ Certification or Microsoft Certified Professional
• Microsoft Certified Professional.

SKILLS CRITICAL FOR SUCCESS:

• Strong interpersonal skills balanced with ability to work independently.
• Ability to prioritize tasks and manage multiple projects efficiently.
• Adaptability to manage and support both on-premises and cloud environments.
• Experience with enterprise-level software applications and systems integration. Workday experience is a bonus.
• Self-motivation and a proactive approach to continuous learning and improvement.

At Dungarvin, diversity and inclusion are a part of what makes our organization strong. Together, we can continue to work towards an inclusive culture that supports our employees and persons served. Dungarvin is an affirmative action and equal opportunity employer..

The deadline for internal applications is set for two weeks from the date of the job posting.

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