A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges.

WE OFFER:

• Innovative, collaborative environment with a flexible work/life balance and Flex-schedule
• Flex Schedule- Hybrid
• 401(k) plan with 3% company match 
• Company provided hardware
• PTO that increases with tenure
• Pet Insurance
• Verizon Wireless and Dell employee discounts
• FREE Life Insurance and long-term disability
• Medical, Dental, Vision (Domestic partners eligible for Dental)
• Supplemental Insurance, FSA and HSA
• PayActiv – Access 50% of your wages before payday
• Referral Bonus Program

The HR Systems Assistant will assist the HR Systems Team with the management of the HR Systems Help Desk by triaging incoming support tickets, providing level 1 system support, monitoring assigned systems, and performing tasks as assigned. This role requires a keen eye for detail, excellent organizational skills, and the ability to handle multiple tasks efficiently.

• Troubleshoot user issues and reset accounts/passwords.
• Escalate level 2 tickets to the HR Systems Administrator or HR Systems Manager. 
• Monitor ticket processing and compliance reporting.
• Conduct quality assurance audits and assist with system integrations.
• Support special projects as assigned.
• Maintain and set up user accounts as directed.

REQUIRED:

• Minimum of 2 years of Level 1 experience supporting an HRIS, ATS or LMS.
• Advanced Microsoft Office skills, particularly Excel.
• Strong attention to detail and high level of accuracy.
• Self-starter who shows curiosity and requires minimal prompting to act.
• Ability to handle multiple projects and tasks at the same time.
• Good organizational, time management and decision-making skills.
• Confidence, flexibility, and the ability to maturely deal with unexpected demands and incidents.

NICE TO HAVE:

• Experience with UKG Pro, SmartRecruiters and/or Relias.
• Bachelor’s degree in related field.

IMPORTANT TO KNOW:

Dungarvin is an affirmative action and equal opportunity employer. At Dungarvin, we believe in hiring talent from a wide variety of backgrounds which makes our organization stronger.

The deadline for internal applications is set for two weeks from the date of the job posting.

#DDIJ

#LI-SK1

#LI-Hybrid

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