Consumer Benefits Coordinator

  • Full-time

Company Description

A LITTLE ABOUT US:

Dungarvin is a national organization of privately owned companies that are dedicated to providing high quality, community-based supports to people with intellectual and developmental disabilities, people who are faced with mental health, behavioral or significant medical challenges, and to children and their families. 

 

FUN FACT:

Our founders (Husband and wife duo) Tim and Diane Madden opened the first Dungarvin program, an ICF/MR serving 15 people, in St. Paul, Minnesota, in March 1976. Tim and Diane were the live-in “houseparents” for that first program. Through the success of that program Dungarvin has grown to employ approximately 4,000 people who currently provide supports to over 4,000 individuals across 14 states.

Job Description

AREA OF RESPONSIBILITY

The Consumer Benefits Coordinator is responsible for maintaining standards to ensure systematic, consistent and timely distribution and management of consumer personal funds and service authorizations, maintaining consistent and accurate representation of room and board revenue and receivable accounts, and ensuring all communications necessary for proper management of Rep Payee duties are completed timely and accurately. 

Consistent and timely collection follow-up for Room & Board accounts and making bank deposits of Room and Board checks that are received in the office. Also send out billing for monthly room and board.

Maintain consistent and accurate representation of the Room & Board revenue and receivable accounts

Consistent and timely distribution and management of consumer personal funds, service authorizations and CAR’s (Community Account Records) and management of Cash on Hand, Wisely Cards, Checking and Savings account information. Financial training of employee’s and Host Home providers via Power Point. (update Financial Information)

Communicate timely and accurately with all Social Security departments to ensure proper management of all Rep Payee duties and with the Counties for all redeterminations and other requests.

Review and distribute timely reports to all necessary internal departments.

Therap – data entry for admits/discharges and changes. Therap Billing and ISP creation. Creation and upkeep of shared contacts. Therap Provider Administrator.

Represent the organization in a professional manner, offering constructive solutions to problems.

Petty cash receipts. Tracking and handling of Petty Cash for the office and Individuals. Tracking Bus passes for individuals.

Tracking and verifying all coding for internal employee credit cards.

Detailed Filing of all incoming paperwork from all sources.

 

Qualifications

  • Must have a high school diploma or GED certificate
  • Good organizational, time management, critical thinking, and decision-making skills.
  • Accounting experience preferred. 
  • Intermediate to advanced skills in Microsoft Office Suite, in particular Excel, Word and Outlook.
  • Therap experience preferred but not required. 
  • Personnel accountability and responsibility required.
  • Ability to present information clearly and accurately to individuals in 1:1 and group settings.
  • Ability to process information with speed along with a high degree of attention to detail and accuracy required.

Additional Information

REPORTS TO:
The consumer finance coordinator reports to the CO Office Manager

BENEFIT CATEGORY:
Benefit category B.

HOURS WORKED:
40 hours per week. 
Monday- Friday 8:00AM- 4:30PM (FLEX)

All your information will be kept confidential according to EEO guidelines.

POSITION PAYS:

$17.30 per hour

BENEFITS:

  • Flexible schedules
  • 401(k) plan available
  • Paid time off
  • Mileage reimbursement
  • Paid training
  • Group insurance benefits

All your information will be kept confidential according to EEO guidelines.

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