Replenishment Analyst

  • Full-time

Company Description

Drexel is a true Canadian success story, calling London, Ontario, Canada our home since 2011. We are a family-owned and operated Woman-Owned Business, and we are committed to Sustainability and meeting our own needs without compromising the ability of future generations to meet their own needs.

Drexel is a wholesale distribution and Third-Party Logistics (3PL) service provider specializing in retail, telecommunication, enterprise, government, and manufacturing customers. With a strong core of strategic partners, Drexel connects end users to a myriad of products and services throughout Canada.

Drexel runs on the Entrepreneurial Operating System (EOS). It is the way that our people think, work, support, and communicate as a collaborative team to work towards common goals and drive unified success, all by rowing in the same direction. And with a such strong foundation, the culture at Drexel is built on our shared core values—Innovation, Accountability, Partnerships, Trustworthy, and Excellence. We at Drexel are strongly determined to continuously evolve, exude pride and ownership in our roles, build strong relationships internally and externally, honour our commitments to help each other, and strive to put forth our best effort in all that we do.

If you share our core values and are interested in what Drexel has to offer, we want to connect with you! Let us know how you can be part of our team and our culture.

Additional information about Drexel can be found at

    Job Description

    Are you ready to take on an exciting role as a Replenishment Analyst at Drexel? We are seeking a motivated and detail-oriented professional to join our team and play a crucial role in ensuring the success of our retail operations. As the Replenishment Analyst, you will have the opportunity to make a significant impact by optimizing replenishment planning, forecasting, and analytics for our retail customers.

    Reporting directly to the Director of Operations, the Replenishment Analyst will be responsible for coordinating and performing all aspects of replenishment planning for Drexel’s retail customers, ensuring that both Drexel and customer service level agreements (SLA’s), key performance indicators (KPI’s), requirements, and reporting needs are met and exceeded. By generating and evaluating performance analytics for all areas of retail replenishment constantly and diligently, you will contribute to the ongoing success of our operations.

    An ideal candidate would possess expertise in replenishment planning, forecasting, and analytics within the retail distribution sector. If you have experience in the mobile phone industry and a proven track record of understanding and adapting replenishment planning to industry trends and cycles, you'll be a great fit for this role.


    • Oversee and perform all administrative functions for Vendor Managed Inventory customers. Including:
      • Replenishment planning and scheduling.
      • Determine and set store levels.
      • Perform daily review of levels and requirements.
      • Determine and process Drop shipments.
      • Participate in CPFR process.
      • In-store Inventory management.
      • Determine and set in store levels.
      • Maintain and exceed KPI requirements for in stock and inventory turn targets.
      • Work with National Account Manager to manage Assortment and Life Cycle.
      • Sales forecasting and analytics.
      • Create and generate performance reporting and analytics for Key Parties.
      • Direct Operations/Warehouse team workload and priorities.
      • Coordinate Reverse Logistics.
      • Communicate all aspects effectively to Key Parties.
    • Provide customer service and work collaboratively with various retail customer teams to ensure SLA’s are met and customer satisfaction is maintained.  Including:
      • Tracking and ensuring delivery of all shipments in line with SLA requirements.  Actively resolving and communicating issues or exceptions.
      • Identifying and resolving shipping discrepancies systematically and with retail customers.
      • Process and resolve return requests and shipments. 
      • Process store inventory requests (wishlist) from stores or retail partner.
      • Provide reporting and analytics to Key Parties as required for all the above.
    • Maintain software data requirements and regular maintenance as required (i.e., new store, new listings, regular replenishment orders, etc.).
    • Work with procurement team to maintain DC levels and metrics.  Provide purchase forecast and analytics and maintain system inventory requirements.
    • Other duties as required.


    • Post-secondary education in a related field (e.g., Mathematics, Analytics, etc.) or equivalent experience.
    • Proven expertise in replenishment planning, forecasting, retail procurement, and/or analytics for retail distribution.
    • Experience in the mobile phone industry is highly preferred.
    • Understanding of mobile retail market trends and cycles.
    • Advanced understanding of Microsoft Excel, Jet Reports and Power BI.
    • Strong analytical and problem-solving skills with the ability to think logically and “outside-the-box”.
    • Ability to work collaboratively with professional approach to customer relations.
    • A strong self-starter with outstanding organizational skills.
    • Excellent verbal and written communication skills.

    Additional Information

    What Drexel offers you as a team member:

    Drexel offers a competitive package based on your skills and experience. Some of available benefits and perks include:

    • Employee discounts
    • Group benefits program including Life Insurance, Accidental Death & Dismemberment, Long Term Disability (LTD), Extended Health (e.g., prescription drugs and paramedical services like massage therapy and chiropractors), Dental, Vision Care, and Employee Assistance Program
    • Paid time-off
    • Good Life Fitness Corporate membership discount
    • Social activities and events

    How to Apply
    Please send in your resume in Word or PDF format. Only candidates selected for interviews will be contacted.

    Accommodations are available on request for candidates taking part in all aspects of the recruitment process. You can request reasonable accommodations at any time during the recruitment process.