Lead, Commercial Analytics & Sales Force Excellence (Generics)
- Full-time
- Job Family: Analytics
- Sub Job Family: Data Analytics & Business Intelligence (BI)
- Preferred type of working: Hybrid
- Years of Experience: 6 - 12
- Business unit: NAG
Company Description
At Dr Reddy's "Good Health Can't Wait"
By joining Dr Reddy’s, you will contribute to making the breakthroughs of tomorrow a reality today! From making medicines more affordable to discovering innovative treatment options to satisfy unmet medical needs, we are dedicated to helping people lead longer and healthier lives. We are seeking dynamic and energetic individuals ready to inspire, ready to make a difference for their community and every community.
Diversity, Equity & Inclusion
At Dr Reddy’s, we are deeply committed to building a diverse, equitable and inclusive workplace where everyone belongs and is valued for their contributions to the team. We are most interested in finding the best candidate for the role and are open to exploring candidates with a less traditional background.
Job Description
The Lead, Commercial Analytics & Sales Force Excellence (SFE) is the enterprise point‑person for transforming data into commercial impact across the Generics portfolio. This leader owns demand and price analytics, customer/account insights, and SFE programs—including target setting, incentive design & governance, territory alignment, account planning, and call planning. The role partners closely with Sales, Trade/Channel, Pricing, Supply Chain, Finance, and Compliance to maximize revenue, gross margin, service levels, and salesforce productivity.
Responsibilities:
1) Sales Force Excellence (≈50%)
- Territory & coverage design: optimize territories by volume/potential, white‑space analysis, equitable workload, and travel efficiency.
- Call planning: establish reach/frequency standards by account tier; deploy dynamic call plans aligned to product focus, supply position, and customer potential.
- Target setting: define top‑down/bottom‑up methods, seasonality, pipeline factor, and supply‑aware overlays; ensure targets are attainable, equitable, and aligned to financial goals.
- Incentive compensation (IC) design & governance: create balanced scorecards (e.g., net sales, gross margin, new product uptake, call activity/quality); run payout modeling, guardrails, and budget controls; publish IC policies and quarterly true‑ups.
- Account planning: standardize account plans (GPO/wholesaler/IDN/chain) with share-of-wallet goals, contracting levers, service KPIs, and cross‑functional action plans.
- CRM excellence: drive adoption and data hygiene in Salesforce/Veeva, define pipelines/stages, activity standards, and coaching insights for front‑line leaders.
- Lead training and change management for new SFE programs and analytics tools.
2) Commercial & Pricing Analytics (≈40%)
- Build and maintain SKU-level forecasts (launch, steady‑state, LOE/erosion curves) incorporating competition, channel mix, service levels/fill rates, GPO and wholesaler dynamics, and supply constraints.
- Lead price and margin analytics: WAC vs. net, chargebacks, rebates, admin fees, and pocket‑price waterfalls; partner with Pricing to recommend actions by product/customer segment.
- Develop customer and market insights: segmentation & potential (wholesalers, GPOs, chains, IDNs, hospitals), share tracking, pipeline impact, and competitive event scenarios.
- Own commercial dashboards and KPI suites (revenue, GM, DOH, service level, forecast MAPE, opportunity pipeline) in Power BI/Tableau; automate “insight to action” workflows.
- Drive analytics for contracting strategies (GPO/wholesale agreements), new product launch readiness, and “limited‑competition” opportunities.
3) Leadership, Governance & Compliance (≈10%)
- Build and mentor a high‑performing team; manage vendors/contractors effectively.
- Establish operating rhythms: QBRs, forecast councils, IC design committees, and SFE working groups.
- Ensure compliance with data privacy (e.g., HIPAA/GDPR as applicable) and relevant industry codes; partner with Legal/Compliance on IC policy and field conduct standards.
Incumbent should be willing to work in person from our Princeton, NJ office
Qualifications
Educational qualification: Required Bachelor’s degree in a quantitative or business field (e.g., Statistics, Economics, Engineering, Analytics, Finance, Pharmacy). Preferred Master’s degree (MBA, MS Analytics/Statistics/Operations Research)
Minimum work experience: 8–12+ years of commercial analytics/SFE experience, including 3+ years leading teams or cross‑functional programs
Skills & attributes:
- Pharmaceuticals experience required; Generics strongly preferred (wholesaler/GPO channels, chargebacks/rebates, net price dynamics, erosion curves)
- Advanced proficiency with SQL and one analytics language (Python or R); expert in Excel and Power BI/Tableau
- Hands‑on with CRM (Salesforce/Veeva), territory alignment tools, IC modeling, and forecast accuracy improvement
- Strong stakeholder management with Sales, Pricing, Supply Chain, and Finance
- Experience with advanced forecasting/optimization (time‑series, mixed‑integer programming for territory design)
- Familiarity with IQVIA/Symphony Health datasets, wholesaler data, chargeback files, and GPO contract analytics
- Demonstrated success launching SFE programs at scale in Generics (multi‑SKU portfolios, frequent competitive entries, supply‑aware selling)
Core competencies:
- Commercial acumen: understands net price drivers, contract economics, service levels, and supply realities unique to Generics
- Analytical rigor: translates complex data into clear decisions; tests hypotheses and quantifies impact
- Program design & Governance: creates simple, fair, and motivating IC plans; robust target‑setting; transparent policies
- Change leadership: drives adoption of CRM and SFE processes; excellent communication and training skills
- Collaboration: influences across Sales, Product Management, Pricing, Finance, Supply, DPEx and HR
Additional Information
Must be a U.S. citizen or lawful permanent resident of U.S. or otherwise authorized to work in the U.S. without requiring visa transfer or sponsorship, now or in the future.
Dr.Reddy's Laboratories offers a competitive total rewards package including base salary determined on the basis of role, experience, skill set and location. Additionally, employees are eligible for an annual discretionary bonus, and benefits including comprehensive health care coverage, retirement savings plan and leave benefits. Additional details about total compensation and benefits will be provided during the hiring process.
Our Work Culture
Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.
Equal Opportunity Employer
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
For more details, please visit our career website at https://careers.drreddys.com/#!/