Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services.
We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients’ success. Catapulting your business to success is our purpose.

  The Public Relations Assistant in HR & Administration Unit provides general administrative support by providing front office support and completing tasks such as answering general office queries, copying, filing and assembles communication kits to staff.  S/he creates and distributes relevant communication and informative material for the HR & Administration Unit, sends out staff surveys, assists in creating HR & Administration campaigns, conducts researches and oversees social media content relating to the unit. The role also acts as the focal security coordination center for the organization.  

Key Measures of Performance

The performance of this role holder will be assessed on the basis of the achievements made on:

·         Met SLA’s on dissemination of relevant communication material.

·         Met SLA’s on all support provided in conjunction with the HR & Administration units.

·         Accuracy and timely submission of reports generated/requested.

Level of awareness created for relevant staff on various policies and procedures and SLA’s pertaining to HR & Administration unit activities.

Front Office Support 
•    Provide front office desk support - receive and respond to emails, answer the telephone, respond to public and staff inquiries and maintain the public image of the unit as necessary.
•    Map Security brief to visitors regarding safety and parking.
•    Coordinate hospitality arrangements with general assistance staff.

•    Coordination of meeting rooms and related facilities.
•    Undertake administrative tasks including updating and maintaining records, copying and filing.
•    Undertake a shared lead in facility management 
•    Support any clerical duties as assigned from time to time.

Security 
•    Support security awareness coordination by disseminating information to staff and issue relevant security/travel advisories as necessary. 
•    Adopt a region wide approach to security and work closely with industry peers to ensure the staff is well updated on Security.
Communications
•    Support development and distribution of HR & Administration materials for staff reading and awareness creation. This can include brochures, pamphlets, newsletters, videos and sell sheets.
•    Drive the gathering of materials for university fairs, shows or presentations. 
•    Draft for approval and disseminate communications about HR or any administrative activities to all staff in a timely, consistent and accurate manner using relevant and appropriate platforms.
•    Be the to go to person between organization communications unit and the HR & Administration unit on all matter’s communication regarding content required for social media, press releases and emails.
 

Key Competencies

a)      Planning and Organising:  

Devises plans of action with explicit paths and measures of accomplishment for self and/or others, and allocates suitable resources so that objectives are achieved. Strong administration skills.

b)      Technical Competencies for the position:

Demonstrates knowledge of own work and role specific issues. This encompasses the technical skills or knowledge required to perform the essential duties as described in this Job Description. Specific technical competencies: quantitative analytical skills including use of appropriate software, results-based management systems, designing tools and strategies for data collection, analysis and production of reports; In-depth knowledge on MIS, M&E and development issues

c)       Accuracy and attention to detail:

High level of accuracy, attention to detail and thoroughness. Ability to maintain a timely and efficient work flow.

d)      Managing Resources:

Demonstrates the ability to plan and use resources (people and/or finance and/or physical assets) in accordance with our guidelines and delegated accountability so that objectives are achieved in the most effective manner possible.

e)      Coaching and Developing Staff:

A demonstrated capacity for working effectively within multi-disciplinary teams for collective success and provide effective coaching and encourage appropriate development activities in order to support staff in identifying and meeting their training and development needs.

f)       Communication and Interpersonal relations:

Exceptional communication skills and ability to represent the organization externally at high levels. Demonstrates ability to maintain lasting, healthy, and effective one-to-one working relationships with colleagues, suppliers, customers and professional peers.

g)      Intercultural Sensitivity and Effectiveness:

Demonstrates ability to cross and bridge different racial, cultural or business cultures. This is exhibited by personal experience of international or cross-cultural business with improved achievements. 

h)      Team Work:

Demonstrates productive drive in working with peers, partners, consultants and others to achieve pre-targeted and measurable business results.

•    A Bachelor’s Degree in Human Resource Management, Public Relations, Government Relations, Public Administration, Business Administration or equivalent degree from a recognized University/Institution
•    Able to work independently in a diverse environment
•    Experience in working with similar organizations or institutions will be an added advantage.
•    Thoroughly familiar with and experience in working with travel logistics and regulations and reporting requirements
•    Analytical, excellent data mining ability
•    Evidence of the practice of high level of confidentiality
•    Strong ability to influence positively both upwards and downwards
•    Proven leadership ability to influence, develop and empower employees to achieve their best with a team approach
•    Deep understanding of the environment within which the organization is operating
•    Results and detail orientated with a very hands on approach
•    Excellent organizational and problem solving & decision-making skills
•    Intelligent, motivated self-starter with strong interpersonal skills and work ethic

Relevant Experience 

·         Minimum of 3 years’ experience in an administrative function, managing information, communications and or public relations

·         Computer proficiency and familiarity with a range of software applications

·         Experience working for non-profit organization or public enterprise.

·         Specialized training in public relations or communications is preferred.

A working knowledge of French will be an advantage