Customer Service Representative (02960) 805 Salem Rd. Mount Vernon

  • Full-time
  • Job Category Org: Store Customer Service Rep

Job Description

Join our team as a Customer Service Representative at our Mount Vernon location! We're looking for a friendly and efficient individual to provide exceptional service to our valued customers.

  • Answer incoming phone calls and take customer orders accurately
  • Prepare and make pizzas according to company standards
  • Process cash and credit card transactions
  • Deliver outstanding customer service in a fast-paced environment
  • Maintain cleanliness of the work area
  • Collaborate with team members to ensure smooth operations
  • Handle customer inquiries and resolve issues promptly
  • Assist with additional tasks as needed to support the store's operations

Qualifications

  • Excellent customer service skills with a friendly and professional demeanor
  • Strong communication abilities, both verbal and written
  • Capability to follow directions and adhere to company policies
  • Basic math skills for handling cash transactions
  • Ability to multitask efficiently in a fast-paced environment
  • Physical ability to lift up to 25 lbs.
  • Flexibility to work weekends and holidays
  • Organizational skills to manage multiple orders simultaneously
  • Team-oriented mindset with a willingness to collaborate
  • Empathy and patience when dealing with customer concerns
  • Previous customer service experience preferred but not required
  • High school diploma or equivalent (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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