Customer Service Rep (01424) - 816 Eastern Pkwy

  • Full-time
  • Job Category Org: Store Customer Service Rep

Job Description

Join our team as a Customer Service Representative at our Louisville location, 816 Eastern Pkwy! We're looking for enthusiastic individuals to deliver exceptional customer experiences in a fast-paced environment.

  • Answer incoming phone calls and take customer orders accurately
  • Process cash and credit card transactions efficiently
  • Prepare and make pizzas according to company standards
  • Maintain a clean and organized work area
  • Provide outstanding customer service, ensuring customer satisfaction
  • Collaborate with team members to meet order deadlines and quality standards
  • Assist with various cleaning tasks to uphold store cleanliness
  • Handle customer inquiries and resolve issues professionally
  • Adapt to changing priorities and maintain flexibility in work schedule
  • Contribute to a positive work environment through teamwork and communication

Qualifications

  • Excellent customer service skills with a friendly and professional demeanor
  • Strong communication abilities, particularly in handling phone calls
  • Basic math skills for processing transactions accurately
  • Ability to follow directions and adhere to company procedures
  • Physical capability to lift up to 25 lbs
  • Multitasking skills to manage various responsibilities simultaneously
  • Team player attitude with a willingness to collaborate
  • Attention to detail in order preparation and customer interactions
  • Flexibility to work weekends, holidays, and varying shifts as needed
  • Positive attitude and easy-going personality
  • Ability to work in a fast-paced environment
  • Food service experience is a plus, but not required
  • Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.

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