Customer Service Rep(02930) - 4000 West Main St

  • Full-time
  • Job Category Org: Store Customer Service Rep

Job Description

Join our team as a Customer Service Representative at our Belleville location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service at our 4000 West Main St store. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions with precision
  • Deliver outstanding customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Handle physical tasks, including lifting up to 25 lbs. when necessary

Qualifications

  • Excellent communication skills with a friendly and approachable demeanor
  • Strong ability to follow directions and adhere to company policies
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Positive attitude and an easy smile, even in fast-paced situations
  • Basic computer skills for operating order-taking and point-of-sale systems
  • Ability to multitask efficiently while maintaining attention to detail
  • Team player mentality with a willingness to assist colleagues as needed
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Previous customer service experience is a plus, but not required
  • Food handling experience is beneficial, but training will be provided

Additional Information

All your information will be kept confidential according to EEO guidelines.

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