Customer Service Representative (02900) - 407 E University Ave

  • Full-time
  • Job Category Org: Store Customer Service Rep

Job Description

Join our team as a Customer Service Representative at our Urbana location! We're looking for friendly and professional individuals to provide exceptional service to our customers at 407 E University Ave, Urbana, United States.

  • Answer phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and card transactions, ensuring accurate handling of money
  • Deliver outstanding customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment, adhering to food safety and hygiene standards
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various tasks as needed, including cleaning and restocking supplies
  • Lift and move items weighing up to 25 lbs as required

Qualifications

  • Excellent customer service skills with a friendly and positive attitude
  • Strong communication abilities, both verbal and written
  • Basic computer skills and ability to learn new systems quickly
  • Proven multitasking skills and attention to detail
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Physical ability to stand for extended periods and lift up to 25 lbs
  • Cash handling experience preferred
  • Food preparation knowledge or willingness to learn
  • Ability to follow directions and adhere to company policies and procedures
  • High school diploma or equivalent preferred
  • Previous experience in food service or customer-facing role is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

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