Customer Service Rep(01516) - 4167 ST PETERS PARKWAY

  • Full-time
  • Job Category Org: Store Customer Service Rep

Job Description

Join our dynamic team as a Customer Service Representative at our St Charles location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service at our 4167 ST PETERS PARKWAY store. As the face of our company, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

  • Greet customers warmly and assist them with their orders, both in-person and over the phone
  • Process customer transactions accurately and efficiently using our point-of-sale system
  • Prepare and assemble food items, including making pizzas, according to company standards
  • Maintain a clean and organized work environment, adhering to food safety and hygiene protocols
  • Handle cash and credit card transactions with precision and integrity
  • Respond to customer inquiries, concerns, and special requests in a professional and friendly manner
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with inventory management and restocking supplies as needed
  • Adapt to changing priorities and multitask effectively in a fast-paced environment
  • Promote special offers and upsell products when appropriate

Qualifications

  • Excellent customer service skills with a friendly and positive attitude
  • Strong verbal communication abilities
  • Capability to follow directions and adhere to company policies and procedures
  • Flexibility to work various shifts, including weekends and holidays
  • Basic math skills for handling cash transactions accurately
  • Ability to multitask and prioritize in a fast-paced setting
  • Attention to detail in food preparation and order accuracy
  • Physical stamina to stand for extended periods and lift up to 25 lbs
  • Basic computer skills for operating point-of-sale systems
  • Time management skills to ensure efficient service
  • Team-oriented mindset with a willingness to support colleagues
  • Food service industry knowledge, particularly in pizza preparation (preferred)
  • High school diploma or equivalent (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.

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