Customer Service Rep(09191) - 3100 West Iles Ave.

  • Full-time
  • Job Category Org: Store Customer Service Rep

Job Description

Join our team at Domino's Pizza in Springfield, United States! We're looking for a friendly and efficient Customer Service Representative to provide exceptional service at our 3100 West Iles Ave. location. As a key member of our team, you'll be the face of our brand, ensuring customer satisfaction through various responsibilities.

  • Answer phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Handle cash transactions and maintain accurate records
  • Provide outstanding customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various tasks as needed, including cleaning and restocking supplies
  • Lift and move items weighing up to 25 lbs. as required

Qualifications

  • Excellent communication skills with a friendly and professional demeanor
  • Strong ability to follow directions and adhere to company policies
  • Flexibility to work various shifts, including weekends and holidays
  • Basic math skills for handling cash transactions
  • Ability to multitask and work efficiently in a fast-paced environment
  • Team player with a positive attitude and easy smile
  • Physical ability to stand for extended periods and lift up to 25 lbs.
  • Customer-focused mindset with a commitment to providing great service
  • Ability to remain calm and professional under pressure
  • Basic computer skills for operating ordering systems (training provided)
  • Food handling experience is a plus, but not required
  • Must be able to pass a pre-employment drug test and criminal background check

Additional Information

All your information will be kept confidential according to EEO guidelines.

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