The following is considered minimum expectations in performance while working for Domino’s Pizza:

 Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
 Being in perfect image according to standard
 Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
 All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
 No one is allowed to clear pizzas before it is ready to place in the oven
 Drivers must have $1 in coin change on every delivery
 Drivers must say “Let me get your change” on every order NO EXCEPTION
 No one is allowed to carry more than $20 while on the clock including personal money
 No one is allowed to have a pocket knife or any weapon while working
 Driver vehicles are to be neat and clean and in positive image while working
 Drivers are not to be routed early or checked in early from delivery
 Pizza makers must wash hands prior to making products
 Only proper procedure for products is allowed
 Every driver must have done Safe Delivery CBT
 Every order is to be repeated for accuracy and name and address confirmed
 Responsible for all results in assigned stores
 Insuring food, labor and service goals are within goal
 P&L review with direct supervisor Each Month
 Minimum 50 hour work week with 1 day off and 1 on call day
 Insuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards
 Insure all stores are staffed and training of all team members
 Repair and maintenance in all stores is maintained
 For insuring all new products or ideas are implemented seamlessly
 Insuring all stores run at a minimum 4 star level
 Self OER’s are performed 1st week of each period and that appropriate corrections are made
 Evaluations and raises are completed as needed and paperwork and D.O. notified
 Follow through of all assignments as well as insuring all reports and paperwork is turned in timely
 That all reports and paperwork at the store level is complete and accurate
 Knowing of all product and operational standards
 All safety and security procedures are followed and equipment is in working order
 Store Budgets Maintained
 All school lunches are prepared and delivered within standards needed by school
 Provide accurate and detailed accountability and insure paper trail exists
 All equipment is available and utilized correctly
 Inventory checks performed on each store each month
 Systems checklist and visit books utilized and in place and used