Business Readiness Trainer

  • Full-time
  • Job Category Org: Supply Chain - Corporate
  • Location Name - Location Code: Domino's Pizza LLC-WHQ

Company Description

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

Job Description

  • Can live anywhere within the U.S
  • Travel requirements include 7 weeks on, 2 weeks off, for the next 18 months
  • Must be able to lift 40 lbs 
  • Experience training in a Manufacturing Environment (loud environment)

Responsible for collaborative development and implementation of business readiness/change management, including communications, training, and hyper care for Supply Chain transformational projects. The initial effort will encompass influencing our teams to use SAP and a new store delivery method; Stop Loading (cart loading by store, replacing bulk loading by route). Following SAP/Stop Loading, future transformational needs (TBD) will be the primary focus.  This role will be part of the SCC Training Team. These teams will work together to assess the individual learner’s proficiency and weigh in with the project team for business readiness evaluation.

Upon “go live” trainers will support the learners by brainstorming exception solutions, and confirming performance objectives are satisfied. This role will also lead sustainment teaching sessions with team members and leaders and work with center leadership to identify individuals to fill a Train the Trainer capacity.

TOP TECHNICAL SKILLS NEEDED TO DEMONSTRATE FOR SUCCESS:

  • Training Administration –Trainers must demonstrate an understanding and of how to influence adult learners and development of training materials, curriculum, and guidelines. Trainers accomplish this through knowledge of various teaching methods and approaches, willingness to change, adopting new best practices and driving standardization and improvement. Trainers conceptualize training materials based on data and research, they communicate training needs and online resources, create training strategies, initiatives, and materials.
  • Attention to Detail and Strong Organizational SkillsBR Trainers must be organized and have an in-depth understanding of operations practices, providing the ability to explain impacts to customer and all department team members of the Supply Chain Centers.  
  • Project Tracking and Reporting – Uses comprehensive knowledge and/or skills to act independently while guiding and training others on measuring and reporting progress toward intermediate targets to make sure a project stays on track to achieve its ultimate goals.
  • Data Collection, Analysis, and Storytelling – Works independently to gather, analyze, and interpret data to make informed decisions about training providing proactive insights to business leaders.

 

TOP LEADERSHIP BEHAVIORS NEEDED TO DEMONSRATE FOR SUCCESS:

  • Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. For example: shares information with others so there are no surprises; involves others as appropriate to accomplish individual and group goals; encourages unity rather than “us vs. them” thinking; welcomes and acknowledges the ideas and input of others.
  • Customer Focus – Builds strong customer relationships and delivers customer-centric solutions. For example: searches for ways to improve customer service; follows up with customers to ensure problems are solved; independently anticipates and meets customer needs; internalizes customer feedback and provides innovative ideas to meet their future needs.
  • Ensures Accountability – Holds self and others accountable to meet commitments. For example: monitors progress of performance and chances approach; accordingly, takes ownership of own work; takes responsibility for successes and failures in own work; follows through on commitments.
  • Self-Development – Actively seeks new ways to grow and be challenged using both formal and informal development channels. For example: seeks feedback on areas to develop; identifies clear development goals and tactics; takes initiative to practice and apply new knowledge and skills; seeks additional job responsibilities to broaden skills.
  • Communicates Effectively – Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling

Additional Information

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