District Manager - Store Operations

  • 785 Elkridge Landing Rd, Linthicum Heights, MD 21090, USA
  • Full-time
  • Location Name - Location Code: Maryland Regional Office -MDR
  • Job Category Org: Corporate Operations

Company Description

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores.  That’s just the tip of the iceberg…or as we might say, one “slice” of the pie!  If this sounds like a brand you’d like to be a part of, consider joining our team!

Job Description

General responsibilities include:

Conduct “Pre-planned” Coaching and Mentoring of GMs, AMs and crew
· Plan on-the-job coaching objectives before each store visit using store planning tool
· Provide “suggestive” on-the-job coaching of key operations and management skills to GMs, AMs and crew
· Conduct Annual Performance Appraisals
· Provide “positive, constructive, and actionable” feedback
· Provide professional develop and career track mentoring to GMs and AMs

Achieve Operational Excellence in all stores using structured approach
· Reinforce execution of key company policies and standards
· Identify and diagnose most important ongoing operational gaps in under performing stores
· Develop formal action plans to resolve gaps
· Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required

Financial Oversight and Review Meetings
· Review key financial variables as part of store visit “pre-planning”
· Analyze and track key financial/operational data to derive meaningful business insights
· Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
· Present financial/operational weekly updates during Market Leader and area GM meetings
· Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.

Take Leadership role in Market Development activities to drive AWUS growth
· Coordinate with Market Leader and field support to develop market business plans
· Drive the development and execution of Local Store Marketing
· Coordinate field support resources (Market Specialists) to execute LSM initiatives
· Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
· Coordinate with Market Leader to identify and pursue “new” AWUS growth opportunities


•    Bachelor Degree Preferred 
•    Minimum 3 years multi-unit experience in restaurant/retail industry
•    Experienced in ensuring operational effectiveness for multi-unit organizations
•    Thorough understanding of Domino’s Pizza standards, policies & procedures 
•    Ability to read financial statements; strong analytical skills
•    Ability to effectively and professionally provide guidance and coaching to store management and TMs
•    Ability to plan and conduct effective meetings
•    Experience in working independently with a result orientation
•    Broad oral and written communication skills including public speaking
•    Excellent organizational skills

Additional Information

All your information will be kept confidential according to EEO guidelines.
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