Welcome to the good side of tech 👋

You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scale

We are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

How does Docplanner Tech fit here?

At Docplanner Tech we are a diverse group of over 400 people working in Engineering, Data, and Product teams. We are responsible for building the product for all locations. Many of us have been here for over 5 years, yet we still welcome each new person with great joy and excitement.

We could tell you about us, but we will let our reviews on Glassdoor speak for themselves. In case you’d like to see how it feels to be 100% yourself at work, here’s a video of us. 

And why should you join us?

Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs.

We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

As a Product Analytics Team Leader, you will be responsible for leading a team of product analysts within the Customer's product areas. You will work closely with cross-functional teams including product management, engineering, developers, research, and design to identify opportunities for collaboration and product improvement. You will help ensure the reliability and availability of data to help drive decision-making and business success.

What are this role’s key responsibilities?

• Collaborate with product leads/managers to identify and prioritise projects that are linked to key metrics and performance indicators.

• Define KPIs and maintain consistent definitions of metrics across the various teams. 

• Partner with Research, Business Intelligence and Data Engineering teams to create a knowledge-based culture and environment.

• Develop and maintain best practices for data analysis and reporting.

• Manage projects from conception through completion, ensuring deadlines and deliverables are met.

• Experiment with AI/ML solutions that can eventually reach production.

• Train and mentor team members on best practices for data analysis, reporting and visualisation.

• Lead and manage a team of product analysts in analysing product data and measuring product performance.

• Be responsible for the growth and happiness of the team members.

• Support analysts, set expectations, provide regular feedback & keep team members accountable.

• Help keep the culture and values inside our analytics team by embracing each individual.

What skills and experiences are needed?

• You can execute complex queries with SQL and are familiar working with database management systems and cloud-based data warehouse.

• You have good knowledge of Python.

• You are an expert of Business Intelligence tools such as Tableau, Looker, and Mode.

• You have experience with typical Product Analytics challenges like user tracking, A/B testing, and experimentation.

• You are familiar with how complex Product organizations in the SaaS market operate - from research to experimentation.

• You are an excellent communicator - you enjoy storytelling and communicating ideas to both stakeholders and team members using the most suitable communication methods.

• You are an enthusiastic analyst at heart  - you enjoy creating knowledge and finding answers to the most difficult questions. You are curious and learning new things is your passion.

• You are results-oriented - you ensure deadlines and deliverables are met and find feasible ways to extract meaningful information from available data.

• You are excited about data-driven decision-making - you understand the importance of data and aim to make the biggest impact via data insights.

• You are familiar with product development - you understand the different product stages and how various teams need to cooperate with each other for product development.

What skills and experiences are good to have?

• You have hands-on experience with Machine Learning models and advanced statistical methods applied to Customer Insights (e.g., Bayesian experimentation, time series forecasting, retention prediction models, etc.).

• You have experience mentoring others - you helped train, upskill or mentor other members of your team.

• You have experience as a people leader - you have experience growing, coaching, mentoring and providing feedback to team members including having had difficult conversations.

Let’s talk money

• A salary adequate to your experience and skills. 

• Flexible remuneration and benefits system via Flexoh, which includes: restaurant card, transportation card, kindergarten, and training tax savings;

• Share options plan after 6 months of working with us.

True flexibility and work-life balance

• Remote or hybrid work model with our hub in Barcelona;

• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);

• Summer intensive schedule during July and August (work 7 hours, finish earlier);

• 23 paid holidays, with exchangeable local bank holidays;

• Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first 

• Private healthcare plan with Adeslas for you and subsidized for your family (medical and dental);

• Access to hundreds of gyms for a symbolic fee in partnership for you and your family with Andjoy;

• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling. 

Keep growing with us

• Free English and Spanish classes.

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference.  If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski,  CEO