IT Operations Team Leader
- Full-time
- Department: Development
Company Description
Unique, exciting, fun-loving, and fast-growing – Welcome to Docler Holding! Since launching in 2001, we have created products and experiences that entertain millions of people across the globe. We now serve more than 50 million users a day and are consistently amongst the top visited websites in the world with following in the millions!
Our top-ranking websites include:
- Livejasmin.com, a market leader in the live streaming industry
- Jasmin.com, a platform that helps people make authentic connections
- Oranum.com, a pioneer in the online esoteric space and the world’s biggest live esoteric site
- BeMyFan.com, a link sharing tool that helps influencers connect with their fan
- Bimbim.com an innovative, freemium livecam platform
Job Description
- Directing and controlling the operational work of the group
- Project organization and management
- Preparation of statistics and reports related to the work of the group
- Activities related to the procurement of IT tools and software (selection, review, testing, etc ...)
- Participation in the development of the device catalog and service catalog
- Ensuring compliance with SLAs
- Coordination of other activities related to the work of the group
- Supporting colleagues working in the organization
Qualifications
- At least 3 years of experience in similar role as an IT Help Desk leader
- High level of knowledge of IT processes and technologies
- High level of hardware and software knowledge
- At least intermediate English language skills
- Outstanding analytical, problem-solving skills
- Accurate, precise, independent work
- Polite communication, customer-focused behavior
Additional Information
- We're offering a competitive salary for you
- Cafeteria package
- We take pride in keeping you in tip top condition with free Gym membership at AYCM and medical coverage under Wáberer Medical
- You are more than welcome to park for free in our protected parking lot
- On your first day of work, bring a duffel bag! We are going to load you up with gifts and goodies
- Plenty of opportunities to grow within the company
- Last but not least…you’ve probably already guessed that the vibe in our workplace is friendly and fun… but that’s a bit of an understatement