UX/UI Web Product Designer - Digital Theatre

Who are we?

Digital Theatre+ is a web based Education product used by over 4 million students in over 3000 schools, colleges and universities around the world to teach and study Theatre, Drama and English. 

Currently a unique product in the education space and with ongoing investment, we are growing our team across the UK and US and operate with the spirit of a highly entrepreneurial scale up . We believe the arts are for everyone, not the few.

The EdTech industry is an exciting and expanding market and we are uniquely situated to help shape how educational institutions use Digital Content to enhance a student’s learning experience in the digital age (both in the classroom and remotely). 

Digital Theatre has adopted a remote-first working model and culture to make remote work feel natural and normal as we believe remote-first working brings benefits to our customers, employees and business superior to traditional office based working. For this reason, we welcome applications across the whole of the UK. Please only apply for this role if you are eligible to work in the UK.

Why are we hiring a Product Designer now? 

In 2021, Digital Theatre+ was rebuilt, with support from external partners, on a modern technology stack.  Now, looking ahead we’re seeking to refine and improve the user experience to put teaching and education at the heart of every decision we make.  

Our development team comprises front-end, back-end and full stack engineers and a product manager.  We have long recognised the value of Product Design and are now in a position to confidently hire someone to fill this much needed and critical role in our team.

Similar titles: User Experience Designer, Customer Experience Architect, User Interface Designer, Interaction Designer, or Information Architect.

You will be

• Responsible for the user experience of Digital Theatre+

• Working closely with the Product Manager and Development team to translate the goals of Digital Theatre+, through wireframes, sketches, personas, journey maps, prototyping, user testing and design components, into a functional user experience and provide requirements feedback regarding what must be in place for users to achieve their goals

• Agreeing the direction with product management, content matter experts and performing your own research, often directly with customers

• Working hand-in-hand with the development and content teams throughout the product development process, ensuring that user experience is kept top of mind

• Involved in the development of the information architecture and system design that underpins the user experience

• An advocate for the customer, meaning you will understand the business goals whilst also having the courage to say “no” when a decision could negatively impact the user experience, and find alternative solutions

• Responsible for ensuring the user experience is intuitive and reduces points of friction, as Digital Theatre+ grows and adds more features and functionality

You should apply if you have

• An excellent eye for aesthetic design and customer appeal

• Good understanding of typography, colour science, shape, interaction and combinatorial techniques

• Strong understanding of user goals, user journey mapping and employing effective UX/UI patterns to deliver positive user outcomes

• Creative, imaginative, artistic and innovative flair

• Meticulous and diligent, with excellent attention to detail

• A passion for building products that users love

• Strong problem solving skills

• Good experience conducting user research and user testing

• Effective communication and articulation skills, using storytelling and presentation skills, customer empathy and collaboration

• 2+ years of relevant design experience on web products using modern design and engineering tools like Figma (or similar digital interface design focussed tool), Protopie/Marvel (or similar wireframe to mid-fidelity prototyping tool), FlowMapp (or similar visual user flows design tool) and Maze (or similar product research and testing tool)

It would be awesome if you also had experience with

• Storybook

• HTML/CSS/JavaScript

• Component based design systems

• Using quantitative and qualitative methods and analytics

Qualifications

Note that these are not a prerequisite for the role, please apply if you think you’re a good fit irrespective of your level or specific educational qualifications.

• A BA in industrial design or product design

• A foundation degree or HND in product design

• A degree/HND in a related subject such as product design engineering

Not sure if you should apply?

Your annual base salary will be £45,000, plus enrolment into the Company Bonus Scheme, as well as a 3% matched employer pension contribution.

Our benefits include 25 days holiday (plus public holidays and an additional day off on your birthday), a paid Charity Day for external volunteering, 24/7 access to an EAP wellbeing platform and counselling, enhanced maternity/paternity leave, subscription to Calm App and a social committee that runs a variety of culture-building events and socials.

Digital Theatre cares deeply about our customers and our employees alike. We promote a human approach, by carefully listening to their needs and reacting appropriately. We work collaboratively to ensure a positive working environment and underpin everything we do with the aim to make things more efficient and more enjoyable. We are innovative, forward-thinkers striving to continuously improve and prioritising ongoing development and career growth.

Equal Opportunities Employer

Digital Theatre is an equal opportunities employer. We welcome your application and believe in diversity of experience and opinion. Applications will be considered without regard to education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. We celebrate multiple approaches and points of view and believe passionately that employing a diverse workforce is central to our growth and success, so we are building a culture where difference is valued.

Interview process

Application

• Along with your application and CV, please submit examples of previous work that demonstrate exceptional quality in product design

Shortlist

• Shortlisted candidates will be asked to join a 30 minute telephone call with the Director of Technology, to ensure that role and responsibilities are well understood, and any ‘deal breakers’ are discovered early.

• Following this call, if both parties wish to proceed, we will provide you with access to Digital Theatre+ and a range of dates for you to choose from to book yourself in for an interview.

Interview

• Interview will be a 3 hour session (in person or remote) with the Director of Technology, Product Manager and a member of the Development team.

• The session will be divided into:

  • You present your observations and ideas for Digital Theatre+ where your interviewers will be looking for evidence of the key skills listed above.  Note that this activity is not intended to be overly onerous of your time, and can be a conversation rather than a slide-based presentation if you would prefer

  • Our Product Manager providing insight into the upcoming priorities, vision and direction for Digital Theatre+, enabling you to ask questions and find out whether these areas would be intrinsically motivating for you

  • An opportunity for you to quiz us about any aspect of the business, role or team

  • Comfort breaks as required.  If 3 hours is too much time in one go, we can split the session over multiple appointments.  If you require any additional support or alternatives, please let us know and we will do our best to accommodate you

Decision

• A hiring decision will be made immediately following the interview.  If there are other candidates already waiting for an interview, we will complete those interviews before making a final decision