Digital River is a pioneer in enabling brands to sell direct to their customers online. For over 25 years, established and fast-growing brands alike rely on our flexible, API-powered solutions to launch new eCommerce purchase options, localize transactions in new countries, and simplify the technology and services needed to support their online channels. It boils down to Digital River taking risk and responsibility on behalf of our clients to process payments, mitigate fraud, and handle taxes and regulatory compliance.

Digital River is a digital first company headquartered in Minneapolis with offices across the U.S., Asia, Europe and South America

The Associate Could Engineer will work as a part of a cross functional teams to assist with the development of products, business processes and online commercialization of cloud applications. This role provides technical execution in providing flexible and resilient Information Technology solutions, with a focus on Cloud Model engineering. The Cloud Engineer completes analysis and some design in support of goals, such as testing and performance review, stability and manageability, system documentation and troubleshooting of moderately complex scenarios. This role will support and assist with the development of the foundation infrastructure systems and services to environments and ecosystems hosting commerce and revenue-generating products and services

Monitors and assists with the maintenance of operation systems, applications and related infrastructure focusing on Cloud Model engineering at the foundation

• Supports and participates in engineering the design, creation and development of software services in the private cloud computing environment
• Works with developers on application design, performance and troubleshooting
• Supports engineering efforts to further develop and deploy methods and models used in the practice
• With support from senior members of the team, works with Operations, Development and other engineering teams on deployment knowledge transfer and troubleshooting/support efforts for moderately complex issues
• Participates in testing and evaluating new products, technologies and techniques to support the team in goals and deliverables
• Engineers and supports the use of operating systems, virtualization containers, applications and related infrastructure, providing a 7X24 highly available cloud environment

Works to ensure Quality Control

• Tests scrip and process changes in a non-production environment before production deployment
• Documents support issues and resolutions in the Digital River Support Log (DRSL) tool
• Reviews and makes suggestions on revisions to policies, standards, procedures and guidelines necessary to effectively administer the cloud environment and participates with the implementation as applicable

Technology Evaluation and Leadership

• Supports efforts to develop and implement a cloud environment which align with current and future business needs
• Stays current with relevant technologies and practices

• Bachelor's Degree in a computer-related field, or equivalent experience
• 0-2 years of working experience as a Cloud Engineer
• Good written and verbal communication skills
• Strong organizational and time management skills
• Demonstrates an ability to grasp business knowledge and apply it to technical design

All your information will be kept confidential according to EEO guidelines.

Why Digital River:

Digital River provides numerous benefits to all our employees, ensuring an inclusive and supportive work environment that fosters continuous growth and up-skilling. These benefits include:

Digital River prioritizes a "Digital First" approach, where virtual work arrangements are the primary experience for most of our employees. We offer flexible location options for the majority of roles we are recruiting for, allowing you to work from any of the locales where we currently have entities:

USA – Ireland – UK – Germany – Taiwan – Japan – China

On top of our digital-first approach, we offer Flexible Time Off (FTO) to our US based employees and a very generous paid time off to those outside of the US.

We believe in empowering our employees to drive their own professional development. Every employee is provided with the chance to collaborate with their leader and design Individual Development Plans (IDPs), enabling personalized growth opportunities and up-skilling that are championed. We support your journey to acquire new skills and knowledge to excel in your role and beyond.

Digital River offers exceptional benefits regardless of your location, including medical coverage, retirement benefits, and paid leave for new parents. Digital River, with the partnerships with some of our clients, offers generous discounts on everything from trips, to a cup of coffee. Our commitment to your well-being extends beyond measurable monetary value, as we focus on providing a meaningful employee experience and a flexible working schedule.

At Digital River, we fully embrace and support a diverse workforce. As an Equal Opportunity Employer, we strive to create a work environment free from bullying, harassment, and discrimination. Our employment decisions are based on business needs, job requirements, and candidate skills. We do not discriminate based on gender, race, ethnicity, national origin, sexual orientation, age, disability, veteran status, family status, or any other legally protected status in the locations where we operate.

Importantly, Digital River is dedicated to providing reasonable accommodations during our hiring and onboarding process. Your Talent Acquisitions Partner will be there to assist you further in this regard. We believe in your continuous growth and development, and we are committed to supporting your journey.

Be (R)evolutionary, Be Powerful, Be Driven, Exceptional, Together, Be YOUnique