Digital River is a pioneer in enabling brands to sell direct to their customers online. For over 25 years, established and fast-growing brands alike rely on our flexible, API-powered solutions to launch new eCommerce purchase options, localize transactions in new countries, and simplify the technology and services needed to support their online channels. It boils down to Digital River taking risk and responsibility on behalf of our clients to process payments, mitigate fraud, and handle taxes and regulatory compliance.

Digital River is a digital first company headquartered in Minneapolis with offices across the U.S., Asia, Europe and South America

The Senior Manager of Compensation directly oversees the compensation administration, execution and related systems and processes.  This position is responsible for supporting strategy, process improvement and project coordination of all Compensation activities, such as salary adjustment/promotion cycle, cost of labor and cost of living analysis, annual bonus payments, salary structure and analysis, commission plan strategy support and execution, etc. The Sr Manager Compensation manages the day-to-day activities, workflow and tools for compensation, which includes managing a team of two analysts.

Key Responsibilities

70%       Global Compensation

• Continuously evaluates and partners with the head of People and Places to make recommendations to the enhance the compensation philosophy
• Manages the development and administration of incentive payment, including the evaluation of bonus plans and documents
• Calculates incentive plans for appropriate payout
• Partners with Finance to ensure proper accruals, documentation, and financial impact analysis for bonus and commission programs
• Ensures compensation surveys are completed annually to collect and analyze competitive salary information to determine company's competitive position in each market
• Manages survey management tool and relationship with software vendor
• Accountable for the maintenance and evaluation of the salary structures including, but not limited to, review of and updating of Digital River’s compensation and job grade structure
• Reviews existing and proposed statutory requirements governing compensation administration and recommends appropriate courses of action
• Partners with Sales, HR and Finance in the creation, maintenance, and execution of commission plans
• Provides compensation consulting support to the HR business partners, managers and business leaders
• Works with the HR team to create and maintain clear and accurate job descriptions, ensuring jobs are evaluated and are compliant with country and local regulations
• This role is responsible for supporting the Head of People and Places with compensation strategy across both fixed and variable compensation

30%       People Management

• Planning:  Define goals and determine the optimal course of action towards achieving the department/company goals
• Organizing: Develop the proper organization structure and chain of command which leads to organizational effectiveness and a high performing team
• Talent Acquisition:  Attract/retain, Select/hire, and promote high caliber talent to achieve the objectives of the organization
• Coordinating:  Communicate, supervise and direct relevant staff ensuring that leadership guidelines are in place to manage a function
• Talent Management:  Establish performance standards/objectives and conduct ongoing performance review discussions to ensure each employee’s performance meets set objectives to support salary action recommendations.  Provide ongoing coaching and continuous training/development
• Succession Planning:   Develops successors and talent pools for key positions

Required / Minimum:

• 10+ years of progressive experience in global compensation administration
• Knowledge with United States federal regulations related to HR, including but not limited to, FLSA, ERISA, ADA, EEO, etc.

• Establishes data collection and analysis processes for market, pay equity, and other compensation studies

• Strong business skills and prior compensation consulting experience and benefits administration with HR and management
• Skilled in quantitative analysis, including advanced skills in Excel, Access, or other database tools
• Experience in designing, executing and maintaining commission and annual bonus programs
• Proficiency with MS Office Suite (Word, Excel & PowerPoint)
• Strong ability to work independently and manage multiple priorities in a fast-paced environment
• Experience in understanding and interpreting Compensation programs, policies and practices
• Strong project and process management skills

Preferred:

• 5+ years management experience
• Certified Compensation Professional (CCP) or similar
• Experience of evaluating and creating commission plans
• Experience working with PayFactors or similar compensation benchmarking tool
• Global compensation experience
• Experience with executive compensation, including required reporting and/or equity administration (i.e. SARs, RSUs, Stock Options)

Special / Travel Requirements

• Typically, less than 5% domestic and/or international travel

All your information will be kept confidential according to EEO guidelines.

Why Digital River:

Digital River provides numerous benefits to all our employees, ensuring an inclusive and supportive work environment that fosters continuous growth and up-skilling. These benefits include:

Digital River prioritizes a "Digital First" approach, where virtual work arrangements are the primary experience for most of our employees. We offer flexible location options for the majority of roles we are recruiting for, allowing you to work from any of the locales where we currently have entities:

USA – Ireland – UK – Germany – Taiwan – Japan – China

On top of our digital-first approach, we offer Flexible Time Off (FTO) to our US based employees and a very generous paid time off to those outside of the US.

We believe in empowering our employees to drive their own professional development. Every employee is provided with the chance to collaborate with their leader and design Individual Development Plans (IDPs), enabling personalized growth opportunities and up-skilling that are championed. We support your journey to acquire new skills and knowledge to excel in your role and beyond.

Digital River offers exceptional benefits regardless of your location, including medical coverage, retirement benefits, and paid leave for new parents. Digital River, with the partnerships with some of our clients, offers generous discounts on everything from trips, to a cup of coffee. Our commitment to your well-being extends beyond measurable monetary value, as we focus on providing a meaningful employee experience and a flexible working schedule.

At Digital River, we fully embrace and support a diverse workforce. As an Equal Opportunity Employer, we strive to create a work environment free from bullying, harassment, and discrimination. Our employment decisions are based on business needs, job requirements, and candidate skills. We do not discriminate based on gender, race, ethnicity, national origin, sexual orientation, age, disability, veteran status, family status, or any other legally protected status in the locations where we operate.

Importantly, Digital River is dedicated to providing reasonable accommodations during our hiring and onboarding process. Your Talent Acquisitions Partner will be there to assist you further in this regard. We believe in your continuous growth and development, and we are committed to supporting your journey.

Be (R)evolutionary, Be Powerful, Be Driven, Exceptional, Together, Be YOUnique