Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

Position Overview:

The Home Equity Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

• Manage an assigned pipeline of 31 plus loans on a daily and weekly basis
• Reviews loans in process daily and determines what is needed to process loans quickly
• Verifies W2 Income approval conditions and clears routine title
• Review loans to ensure loan/property meets investor guidelines.
• Main point of Customer Contact to gather supporting documentation to prepare the loan for Underwriting
• Provides follow-up on a consistent basis with customers during the loan processing period
• Analyzes loan files and submits completed loan packages for approval to underwriting
• Responds to inquiries from customers, advisors and vendor partners regarding status of loans in process
• Maintains status of all files in process and updates as needed; keeps abreast of Investor guidelines and changes that may affect loan status
• Ensures regulatory compliance
• Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
• Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
• Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
• Ensure customer service surveys maintain the rating level designated by management
• Communicate with all parties involved in the transaction to keep them informed of file status
• Review and analyze all necessary documentation, including borrower docs and third-party docs
• Interpret policies while analyzing applicant information, property and documentation

· Regular attendance and punctuality

Requirements:

· 4+ years of current Loan Processing experience dealing with high volume

· Thorough working knowledge of real estate documentation, policies, compliance and procedures

· Proficient in mortgage loan processing

· Excellent customer service and communication skills

· Excellent written and oral communication skills

· Strong organizational, problem-solving and analytical skills

· Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

· Acute attention to detail

· Proficient on computer programs required for position

· Adheres to directives, procedures and standards

· Ability to work in a paperless environment

· Computer proficiency including Microsoft Office Product Suite

· Good computer knowledge; paperless environment

· Candidates must be available to work outside of normal business hours when necessary

· NMLS-MLO Licensure

Job Environment:

• Fast-paced daily work output

• Possible long hours/overtime

Required skills:

• The ability to work under stressful situations

• The ability to establish priorities quickly as circumstances dictate

• Ability to manage large caseloads with tight deadlines

• Work with direct supervision

Job Type: Full-time

Salary: From $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Mortgage Loan Processing: 4 years (Required)

Ability to Commute:

• Maitland, FL 32751 (Required)

Work Location: In person

Requirements:

· 4+ years of current Loan Processing experience dealing with high volume

· Thorough working knowledge of real estate documentation, policies, compliance and procedures

· Proficient in mortgage loan processing

· Excellent customer service and communication skills

· Excellent written and oral communication skills

· Strong organizational, problem-solving and analytical skills

· Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

· At Mphasis, we promise you the perfect opportunity of building technical excellence, understand business performance and nuances, be abreast with the latest happenings in technology world and enjoy a satisfying work life balance.

· With the current opportunity, you will get to work with the team that has consistently been setting benchmarks for other deliveries in terms of delivery high CSATs, project completion on time and being one of the best teams to work for in the organization.

· You get an open and transparent culture along with freedom to experimentation and innovation

Equal Employment Opportunity Mphasis is an equal opportunity/affirmative action employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability or genetic information, gender identity or national origin.