WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX:DXT). We have a far-reaching presence across the entire continent North America with hundreds of full-time and part-time opportunities at any given time. We aim to provide our people with more than just a job – we offer fulfilling opportunities in a culture that promotes stability, diversity and inclusion, camaraderie, employee recognition, work-life balance, and doing what you love. For over 75 years, the companies that began independently, and now form Dexterra Group, have been dedicated to serving North American clients to create and manage built environments that play a vital role in our economy and our local communities. 

That’s something we’re truly proud of, Work That Matters, People Who Care.

What's the Job

We’re looking for a sharp, organized, and proactive WCB Coordinator to join our Disability Management team on a short-term contract. If you’re someone who thrives in a fast-paced environment and enjoys digging into the details of claims management, this could be a great fit.

About the Role

As a WCB Coordinator you’ll play a key part in supporting injury management across our operations ensuring timely and accurate responses to workplace incidents and Workers’ Compensation claims. Your work will help ensure our teams stay safe, informed, and supported.

This is a Remote, contract position for 3 to 6 months.

What You’ll Be Doing

• Respond to incident reports within 24 hours (Monday–Friday), making sure modified work offers are safe and suitable.
• Join weekly and monthly team meetings to stay aligned and share updates.
• Support operations through the full injury management process.
• Help roll out and maintain policies and workflows.
• Review injury details and determine if they’re work-related.
• File employer reports and submit documentation to the right Compensation Boards.
• Keep accurate records and ensure timely updates on claims.
• Review accident cost statements and enter claim costs.
• Follow up on claims within 5 days to keep things moving.
• Communicate clearly with management about claim decisions and updates.
• Make sure modified work offers match injured workers’ shift schedules.
• Help manage Dexterra’s provincial WCB accounts.
• Handle other related tasks to support the team as needed.

What We're Looking For

• A Great Attitude!
• 1–2+ years of experience in WCB claims management.
• Strong communication skills (written and verbal).
• Solid Microsoft Office skills.
• Great organization and time management.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and stay calm under pressure.
• High level of integrity and professionalism.

WHAT’S IN IT FOR YOU?

• Be part of an industry that's more important than ever!
• Award winning safety culture.
• A flexible hybrid work model.
• Supportive team environment with room to grow.
• Employee Referral Program.
• We are growing!

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Accommodation is available upon request at all stages of the selection process.

We thank all applicants for their interest and will contact those candidates selected for interview.

Please Note: We kindly ask that staffing or recruitment agencies do not contact us regarding this opportunity. We are not accepting agency referrals at this time.

#IND3