At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems into solutions and challenges into moments of ingenuity.

We work diligently behind the scenes to make our clients’ day-to-day operations succeed. Not because it’s what our clients want. But rather, what they need. Thousands of people count on them. And on us. For the seamless experiences to carry on with their day – to shop, study, catch a plane, recover in a hospital, work in town or far from home.

No other company delivers service, safety and quality like we do. Our expertise is matched only by our long-standing relationships. From the largest cities to the most remote corners, years of experience have taught us that relationships come above all else. It’s why we take the time to get to know our clients. To understand their customers and the complexities of their business. It’s how we provide innovative solutions that address their unique needs – going above and beyond.

Because, Service matters!

As the Manager you will oversee our service on site ensuring we maintain company and customer quality standards.

Details of the role

• Maintains a positive relationship with the client through daily contact to discuss; areas of concern,
• Report on deficiencies and obtain any new assignments
• Directly controls budgeted hours and expenses for the assigned location. Submits accurate monthly billing.
• Inspects the worksite daily and on an ongoing basis to ensure the delivery of services is consistent with the work specifications and required Quality Assurance standards.
• Regularly reviews assignments with staff to ensure tasks are performed properly and quality of work is maintained at expected levels.
• Develops and manages the preventative maintenance program for all on-site equipment.
• Responsible for orientation and training of personnel.
• Maintains attendance records and ensure performance assessments for all staff take place
• Responsible for the safety of all personnel
• Sets an example for associates to follow by incorporating safe work practices in all aspects of their activities and abiding by the Clients & Company safety policies and procedures.

• Complies and enforces the H&S regulations, the OHSA and company policies/procedures in a consistent manner.

• Reports and corrects any safety concerns and advises employees of potential/unsafe conditions or hazards

• Assures that safety devices and PPE are available and properly utilized.

• Ensure/provide necessary training for employees on the hazards of their jobs using the Safe Work Practices and Task Hazard Assessments.

• And so much more – contact Dexterra for more details

• Minimum  2years supervisory experience in a cleaning environment.

• Health and Safety experience including understanding the Supervisors responsibilities under OHSA.

WHAT WE ARE LOOKING FOR

• The best interpersonal skills! - Customer and client focused

• Basic office admin skills (email, MS Office etc.)

• Smart appearance and professional manner.

• Proven ability to motivate, develop, and direct people as they work

• Solid organization skills and able to manage own time and the time of others

• The strongest communication skills! - able to understand direction and effectively convey information to employees.

• Ability to manage multiple priorities, and execute tasks with minimal supervision, adapt to operational changes as required/instructed by management from time-to-time.

• A criminal background check is required

• Federal Government Security Clearance is considered an asset.