Hi, we are DevSkiller! Nice to e-meet you :-)

We are an HR-tech scale-up on a quest to change how companies recruit and grow tech talents.

Our proprietary talent management platform is used by 700+ companies from 90+ countries, spanning 6 continents.

We're currently looking for a Customer Support Specialist to join our team in our Warsaw office, to help us provide top-level customer service and support for our clients all around the world. You would work in shifts to cover both Europe and the US. As part of our team, your responsibilities will include: 

• Helping our customers,

• Identifying issues and reporting them to our developer team,

• Providing answers to the customer regarding our products and services,

• Collecting logs and reports, 

• Keeping internal documentation up to date.

Requirements:

• Advanced English skills, 

• Good communication skills,

• The ability to learn fast,

• A curious mind,

• A strong sense of ownership,

• A passion for technology.

Nice to have:

• Previous customer support experience,

• Programming experience (in any language),

• Knowledge of SQL or MongoDB12

• Experience with JIRA (or any other ticketing system).

Perks & benefits

• A truly international work environment with English being spoken every day,

• Private healthcare,

• A free gym membership,

• Free physiotherapy,

• A fully stocked kitchen with snacks, drinks, and specialty coffee,

• Team meetups where we come together outside of work,

• Having a lot of impact on what we do here at DevSkiller. We are not a corporate business and we welcome ideas and suggestions - your opinion really does matter.