Front Desk Officer

  • Full-time
  • Contract type: Permanent contract

Company Description

We are entrepreneurs in disruptive technology, at Devoteam, we deliver innovative technology consulting for business. Digital Transformakers, we are 7,000+ professionals across EMEA dedicated to ensuring our clients win their digital battle. We improve business performance making their companies truly digital. We advise our clients and build IT infrastructure for digital, making sure people are along for the ride.

Devoteam Middle East, we are the region's leading consulting firm delivering innovative Business & Technology Consulting & Solutions. Our 14 years of existence anchored in technologies that enables our clients business to flourish, accordingly our focus is to help our clients' win the digital battle, adapted to our clients’ business challenges, with a unique consideration to its impact on their systems and structures.

To know more about us, please visit: www.devoteam.com

Job Description

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, Tawaklna status, masks)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, drafting letters, .. etc
  • Supervise service staff and provide feedback (cleanliness, service quality, ..)
  • Communicate and handle office maintenance requests with suppliers and vendors 

Qualifications

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Diploma or Bsc
  • Excellent English (verbal and written)
  • Fluent Arabic 
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