Who are we?
At Devoteam, we deliver innovative technology consulting for business.

As a pure player for Digital Transformation of large organisations across EMEA, our 7,200+ professionals are dedicated to ensuring our clients win their digital battles. With a unique transformation DNA, we connect business and technology.

Present in 18 countries in Europe and the Middle East, and drawing on more than 20 years of experience, we shape Technology for People, so it creates value for our clients, for our partners and for our employees.

What we do?
Through Scale! Our 2020 strategic 2020 plan, Devoteam is engaged in a value growth strategy based on our pure player position for digital transformation of Large Organisation across EMEA.

To deploy our digital, agile and cloud platform strategies, as well as to respond to the needs of a new generation CIO’s, we have defined portfolio based on 7 offer which will allow us to address any issues our clients might encounter during their digital transformation.

Position – People Services Manager (HR)

Position overview:

Reporting to the Managing Director, the People Services Manager is a stand-alone, hands on role responsible for delivering a comprehensive day-to-day HR and payroll Service to the UK business.  

The scope of this role will extend from delivering accurate and timely transactional services to all employee’s and providing support and advice to managers on HR best practice as well as driving and delivering HR strategic projects.

Key responsibilities:

• Manage and deliver all HR transactional services in a professional and timely manner. Regularly review the processes and service provision through which employee’s interact and develop and implement initiatives, which improve the customer experience.
• Ensure that all HR policies and employment practices are in line with legislative requirements and provide recommendations on where improvements can be made to maintain Devoteam as a highly rated employer in the market.
• Support the recruitment process through, providing advice on recruitment and selection strategies, producing job descriptions and conducting interviews when required.

Manage and conduct all other activities associated with the employee life cycle including: 

• Issuing new contracts of employment and amendments when appropriate.
• Creating and running induction programmes.
• Maintain the HRIS system with regards to new starters and changes to contractual arrangements including salary, bonus, employee benefits.
• Ensure that the performance review process is conducted in a timely manner and capture learning and development activities.
• Assist and advise on organisational and individual Health and Safety responsibilities
• Manage complex employee relation’s casework; including restructuring activities which may involve dispute resolutions, disciplinary, grievances, absence, retirement and redundancy Ensure that employee relation’s processes are concluded swiftly and efficiently.
• Develop a harmonious working relationship with the Finance Team and administer payroll and payroll records and ensure that the Finance team are aware of changes when appropriate.
• Participate in the implementation of specific projects and support change management processes to align the workforce to the strategic goals to the organisation.
• Develop HR strategies which support the achievement of business goals
•  Develop good working relationships with HR colleagues across the business to share best practice and align activities.

Skills and experience:

•  Proven HR generalist with experience across all HR ad Payroll processes.
• Exceptional organisational and communication skills are required together with proven leadership capabilities and solid knowledge of employment legislation and its application.
• Proactive team player with strong customer service and problem solving skills. 
• Experienced in developing and supporting line managers through change.
• An ability to maintain confidentiality and act with discretion and diplomacy is crucial.
• Self-motivated and able to work under own autonomy as this is a stand-alone role with the capacity to expand the team.
• Experience and understanding of operating within a consulting firm / professional services and its culture.

Key Soft skills required, but not limited to:

• Outstanding social and interpersonal skills; an excellent communicator with the ability to build and develop long-term business relationships.  This position is highly visible as the jobholder will sit with the department heads.  An open, energetic and eager personality is of key importance. 
• Resilient, able to cope with ambiguity and change with a ‘can do’ attitude and ‘hands-on’ approach.  This role is not suitable for candidates who prefer operating in a more hierarchical, structured organisation.

Academic and professional qualifications:

• Being educated to degree level is desirable. A CIPD qualification is also expected. Graduates with a level 7 qualification preferred. An MBA in Human Resource Management is an alternative
• Editing and writing skills: Ability to edit and write processes relating to customer services. i.e. script writing
• Strong analytical skills and data driven thinking
• Project management skills: Customer Service Managers also need to be good at handling time-sensitive projects and working to deadlines