Operation Manager
- Full-time
- Location: Kosice
- Company: Deutsche Telekom IT and Telecommunications Slovakia
- Language: English
- Job category: Non-technical positions
Company Description
Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.
Job Description
What will you do:
- Assuming extensive functional responsibility in the task area for correct operation, including application availability, of complex infrastructure or applications within the context of existing processes
- Carrying out fault analyses as well as analyses of technical malfunctions and incident resolution; if necessary, providing 2nd-level technical support for incident rectification
- Ensuring stability, capacity, and performance of the team
- Identifying areas where action is needed at system or process level and human resources
- Improving the level of automation in the deployment of the application release
- Managing complex optimization projects
- Advising the management on selected technical issues related to the operation of the existing infrastructure
- Responsibility for business continuity
- Build and maintain strong customer relationship
Qualifications
- MS Office - Expert
- IT/PC literacy - Advanced
- HW/SW - Advanced
- ITIL V4 Foundation - Advanced
- Effective communication and analytical
- Leadership and managerial skills
- Team work and cooperation
- Mentoring/coaching
- English - Advanced (C1)
Additional Information
We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:
- Financial benefits
- Benefits with focus on learning and development
- Benefits with focus on health and sport
- Benefits with focus on family and work – life balance
- Other benefits
For more information about our benefits click to Benefits
Salary
Final salary is negotiable.
We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1170€ /brutto.
Additional information
* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.