Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

General description

Head of Team takes care of and acts as a main point of contact for highly complex day to day coordination and steering of one section within a company. Head of Team communicates company and team goals, safety practices and deadlines to team and is responsible for their implementation by effective resource management, planning and evaluating activities in the assigned area of responsibility. Head of Team provides help to management, including hiring and training, and keeps management updated on team performance.                                

WHAT WILL YOU DO?

Head of Team takes care of People, Quality & Budget.

You will: 

• Act according to valid legislation and  Slovak Labor code.
• Process and service delivery
• Establish and nurture relationships with stakeholders for effective communication and expansion of existing operational capabilities in the nearshore in line with unit strategy.
• Develop and implement mid-term tactical plans and implementation projects for new business pipeline, manage order pipeline on a project basis and sign-off takeover into operation documentation with process owners.
• Operationally manage critical situations and solve escalations to provide seamless service delivery and effective service to clients.
• Support pre-sales activities, contract negotiations, customer visits, new customer onboarding, business operations functions, and process documentation.
• Request and monitor purchase order entry and ensure all POs to be available before start of business.
• Collect and provide feedback on contract terms and condition compliance.

YOU WILL SUCCEED IF YOU:

• have minimum 3 years experience with leading teams
• hold Master´s degree in the field relevant for this position
• speak English at least on B2 level
• have good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency

Required competencies are Manage yourself, Manage people, Drive results & Build relationships.

Benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1500€ /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.