Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

What are we looking for

"Your enthusiasm for diving into new subject areas, coupled with a solid foundational understanding of IT, could be the perfect addition to our team. We highly value motivation and commitment and are prepared to invest in your training to support you on your journey. Don’t let this opportunity slip by – have confidence in yourself! If you can convince us of your potential, we are more than willing to open the door to an exciting professional future for you. Seize the chance and become a part of our team."

Job Description

We`re team of LAN (Local Area Network) and Security experts who provide the best services for our customers. We are currently looking for a new member of our team – ICT Administrator III. You will independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) to maintain service to customers according to given quality KPIs (Key Performance Indicators) and internal processes (INM, CHM, PRM, DOM). 2nd and 3rd level environment. We are responsible for the operation of CISCO ACI, Juniper Switches, Citrix Loadbalancer, Imperva Web Application Firewalls

WHAT WILL YOU DO?

• Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
• Propose and perform regular inspections and improvement recommendations .
• Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
• Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
• Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
• Identify weaknesses in used processes and eliminate them following industry and internal standards.
• Plan, implement and maintain a stable technical infrastructure to support organization’s business.
• Serve as technical lead to provide clear and comprehensive release and deployment plans.

YOU WILL SUCCEED IF YOU:

• Finished Secondary, Bachelor or master’s Education 
• Are fluent in English language (B2 level), German language advantage
• Have minimum 2 years’ experience in ICT Application Operation & Management 
• Are Network and Cloud enthusiast 
• Have analytical thinking and effective communication skills 
• Are a Team player with experience to share knowledge with team 
• If you are open to provide on-call duties (Where you will independently solve and troubleshoot of incidents and errors withing defined expertise.

What We Offer:
We take pride in our young and dynamic team, where camaraderie and mutual support are written large. At our core, we prioritize people over processes, ensuring that no one is left to face challenges alone. Our company culture values solutions and outcomes over rigid hierarchies. Self-organized working isn't just an option here—it's a prerequisite. We trust that you know the best path to your objectives and give you the freedom to shape your projects according to your vision.
You can look forward to exciting projects in a highly scaled DataCenter Enterprise environment, ripe with challenges and opportunities for learning. This presents a unique opportunity to continuously expand your knowledge and skills while working at the forefront of technological advancement. If you're ready to work in an environment that fosters innovation and values initiative, you've found the right place.

Benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1000€ /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.