Our brand Deutsche Telekom IT Solutions Slovakia entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Purpose

Senior Application administrator is responsible for high quality end to end service operation based on application level.

Key accountabilities

• Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
• Create, execute and solve tickets (incident, problem ticket and change management tickets in order to maintain service to customers according to given quality KPIs
• Plans, controls and is responsible for complete application-based request fulfilment
• Responsibility for change approval in face of Change Advisory Boards
• Functional steering of whole service chain from medium to complex applications/services
• Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes
• Responsibility for technical, maintaining and operational concepts
• Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Education

• Secondary education

Experience

• 3 years

IT Technical Skills

• Good knowledge of Linux (expert)
• Bash / Python (intermediate)
• SNMP (intermediate)
• NTP (intermediate)
• Troubleshooting
• Backup (basics)

Soft skills

• Communication
• Analytical thinking
• Team cooperation
• Training and mentoring
• Presentation skills

Languages

• English - Upper intermediate (B2)

Other criteria or requirements

• Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
• ITIL knowledge

Possible specialisation (optional)

• DRM-Know-How (MSPlayready, Fairplay)
• Verimatrix
• Database know how (Oracle)
• Streaming (IPTV; adaptive Streaming)

Benefits

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 1300 € /brutto.

Additional information

* Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.