Business Operation Consultant – Sales Intelligence ( REF2616N)

  • Full-time
  • Company: Deutsche Telekom TSI Hungary Kft.

Company Description

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

At Sales & Value Consulting, we empower sales across the E2E sales cycle with cutting-edge client, market and pricing insights, compelling value propositions and dedicated deal support. We enable the sales team to adopt state-of-art selling practices through advanced tools for best possible customer experience.

As one part of Sales & Value Consulting, the Sales Intelligence team connects internal and external data and provides valuable data insights and recommendations. On top, we currently build up a AI for Sales team helping sales to adopt Artificial Intelligence in the day-to-day sales work and thus enabling sellers to work more efficiently and value oriented.

As Business Operation Consultant Sales Intelligence, you focus on the following tasks:

  • Use Case Identification & Prioritization: Collaborate with various sales and cross-functional units within T-Systems to identify AI and Data-Driven Sales use cases with the highest potential value.
  • User Story Creation: Develop comprehensive user stories, ensuring clear communication of functionalities, user interactions, and expected outcomes. Work closely with stakeholders to gather requirements and incorporate feedback into user stories.
  • Development & Implementation: Engage with the development team to drive the end-to-end development and implementation of data-driven sales services. Act as a liaison between sales/business units and the development team, ensuring alignment with business goals.
  • User Adoption: Be close to the sales units, understand their business demands and derive main insights and recommendations of next best actions for specific sales units. Design and execute enablement programs to empower sellers to effectively use data-driven services. Create training materials, documentation, and conduct workshops to facilitate seamless integration of AI and data-driven services into sales processes.

 

Qualifications

  • You have at least 5 years experience in similar sales or sales support functions within the IT service industry.
  • You have a sound understanding of the sales process within IT service companies, with a track record of driving business growth through the use of new technologies.
  • Ideally, you have a track record of driving the implementation of new sales tools which make sales more efficient.
  • You have effective project management skills: ability to plan, organize, coordinate, monitor and control projects, ensuring efficient utilisation of technical and administrative resources to achieve project objectives.
  • You enjoy working with data: you understand business demands and are able to create meaningful reports, pulling out main insights which directly help sellers or sales management in their sales approach.
  • You are tech-savvy, analytical, data-driven and enjoy working in a dynamic environment in agile ways
  • You are familiar with AI technologies and tools and enthusiastic about utilizing these technologies to create efficiencies or enhance value.
  • You work in a focused manner, have strong communication skills and a strong hands-on mentality.
  • You have very good English language skills.

Additional Information

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.

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