The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Since 2019, Deutsche Telekom MMS GmbH has been a customer and business partner of our company, essentially serving as a key provider of innovation and digitalization within the DTAG group.

We are currently seeking an ambitious professional with experience to join the dynamically evolving team in Hungary. Our project aims to ensure excellent user experience with appropriate expertise. If you enjoy challenging and diverse roles, thrive in agile work environments, and actively utilize your language skills in daily communication, then you are the person we're looking for!

Responsibilities:

• Ensures optimal customer satisfaction and adherence to project service standards.
• Implements efficiency measurement techniques to enhance service delivery.
• Manages stakeholder expectations and offers expert guidance.
• Identifies and cultivates growth opportunities for clients and experts.
• Establishes Key Performance Indicators (KPIs) to uphold quality benchmarks.
• Collaborates closely with Program and Project Management, as well as organizational leadership.
• Proactively seeks new partnerships and explores additional project avenues.
• Plays an active role in workforce selection processes.

• 2-3 years of relevant work experience in a similar role.
• Advanced German and English language skills.
• Demonstrated experience in customer and stakeholder management.
• Strong problem-solving abilities and a results-oriented mindset.
• Good moderation skills.
• Assertive personality coupled with structured and process-oriented thinking.

* Please be informed that our remote working possibility is only available within Hungary due to European taxation regulation.