Design without Borders Africa (DwB) is a product and service design company with offices in Kampala, Uganda, where we have served clients in Uganda, Kenya, Tanzania, Somalia, Ethiopia, Burundi, Mozambique, Benin, Malawi, India and Guatemala. DwB believes in the power of the human-centred design approach to save lives, improve living conditions and lift communities out of poverty. Our designers have specialised training and skill-sets to help address complex challenges through co-design and collaboration with users and stakeholders, as we co-create solutions that are useful and meaningful for the contexts in which they operate. Our approach is implemented through 3 core areas of service; Product and Service design, Design Training, and Research & Development (R&D). For the past 15 years, DwB has worked successfully with many leaders in the fields of Public and Private sector development, Humanitarian response and Sustainable Development using this highly participatory process to create innovative solutions.

DwB believes in an integrated human-centred approach that leverages ethnographic research methods from social and behavioural sciences to deliver best outcomes. This involves integrating rigorous data-based analytical approaches with creative, empathetic and participatory methods to create better solutions, more actionable plans and sustained engagement that are championed by the end users.

To ensure the smooth, efficient, and timely delivery of its services, DwB is looking to grow its team by inviting a communication designer, a design marketing officer, an accounts assistant, and a monitoring and evaluation officer.

Relevant study background: Bachelors/Masters in relevant subject
Location: Kampala
Duration: Consultancy position
Start: 4th March 2024
Preferred work experience: 3-5 years 
Deadline for application: 10th January 2024 at 5pm

Design without Borders Africa (DwB) is looking for an organised, critical, and proactive individual with legal working status in Uganda, experience collecting, analysing, and reporting data and with a willingness to get immersed into the practice of human centred design.

The Monitoring and Evaluation (M&E) officer will be responsible for creating, developing, and implementing strategies to measure the effectiveness of projects and/ or programs run by the DwB. He/she will work with the DwB team to create systems and provide training on the best practices for efficient data collection, analysis, and reporting. Participate in the design, planning, and implementation of projects; as well as conduct data quality audits on design projects. While working extensively with various project teams, the M/E officer will report directly to the head of operations.

• Proven experience (in the field) as an M&E consultant. 
• Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
• Familiarity with modern database and information system technologies
• Proficient in MS Office (Excel, Access, Word etc.) and STATA or SPSS
• An analytical mindset with problem-solving skills
• Excellent communication and collaboration skills

The role will include the following roles and responsibilities:

• Formulate techniques for quality data collection to ensure adequacy, accuracy, and legitimacy of data;
• Support the development of data collection and data management standard operating procedures;
• Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects;
• Plan and provide technical support to projects and/ or programmes in their design, and evaluation;
• Assist with data extraction, and generate M&E reports, documenting progress and performance;
• Monitor and analyse information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.)
• Support with the creation and deployment of performance monitoring tools to track project/ program indicators in line with their implementation plan.
• Support with equipping the current team with basic M&E skills where necessary.