Salesforce Marketing Cloud Campaign Manager

  • Full-time

Company Description

Merkle, a dentsu company, powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. Merkle's expertise has earned recognition as a "Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, visit

Job Description

We are now looking for Campaign Managers (aka Delivery Managers) with experience in Salesforce Marketing Cloud (SFMC) to strengthen our team. You will report to one of our Marketing Services Managers. Our Belgrade and Novi Sad offices are hybrid workplaces.

As a Campaign Manager, you will play an important role in the execution and management of marketing campaigns. You will take market briefs and create effective and engaging email campaigns.

Main responsibilities include:

  • You carefully assess market briefs to understand campaign goals, target audience, and main messages.
  • You develop simple, clear concepts and goals for email campaigns based on the market briefs.
  • You work with copywriters and designers to create compelling and visually appealing email assets.
  • You configure email templates in Salesforce Marketing Cloud, ensuring they align with campaign goals and brand guidelines.
  • You coordinate with market teams to gather necessary approvals and feedback, ensuring efficient campaign execution.
  • You conduct quality checks on email campaigns to ensure accuracy, functionality, and adherence to standards.
  • You analyze and report on email campaign performance, providing recommendations for future improvements.
  • You have strong coordination skills, marketing and activation knowledge, familiarity with Salesforce Marketing Cloud, attention to detail, and the ability to work collaboratively with various teams to deliver high-quality marketing campaigns


What person and previous experience are we looking for?

  • 1+ years of experience working with Salesforce Marketing Cloud
  • High level of fluency in English, Czech language skills are not required
  • Team player with a friendly attitude to others
  • Quick learner who is ready to accept new challenges and not routine work
  • Can translate technical aspects to several business stakeholders
  • Basic knowledge of HTML & CSS appreciated
  • Basic knowledge of SQL appreciated

Additional Information

Our benefits:

🏥 Premium package private health insurance (for you, your spouse and children), insured sum of 100.000 EUR/year.

⏰ Flexible working hours and hybrid way of working (work from home and/or work from office)

👩 ⚕️100% paid sick leaves for a period not exceeding 30 calendar days

🎯 Fully covered certifications for technical roles in Salesforce, Adobe, Microsoft etc

🎓 Full access to Dentsu Academy, on-site learning sessions

🏝 25 days of vacation + 3 wellness days + 2 volunteer days

🎁 House of Benefit allowance

🍹 Team events: company parties, after hours gatherings, board games and team buildings

🥪 Snacks, fruits, and sweets in the office

🏀Fit Pass special offer for you and your partner/children

☀Rooftop lounge with an amazing view on Belgrade

🌇Office in the heart of Belgrade city centre

🏓Table tennis top, video games, karaoke set

💸 Referral bonus program

Merkle do not discriminate against job applicants on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.



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